OMEGA ISERVER 2 (01) PDF Document

To perform an automatic firmware upgrade on your OMEGA ISERVER 2, factory reset the device and connect it to the Internet.

The instructions below will outline the steps necessary to download the latest firmware files for the OMEGA ISERVER 2. The user should note that there are two download files that will appear when an update is available for the iServer 2.

Step 1: Ensure the OMEGA ISERVER 2 has been setup, is operational, and that you have access to a PC or laptop with a web browser.

Step 2: Navigate to the OMEGA ISERVER 2 webserver login user interface by entering one of the following URLs into a web browser search bar:

http://is2-omegaXXXX.local (the XXXX should be replaced by the last 4 digits of the iServer 2 device MAC address; located on the underside label of the device)

OR

Enter the IP address assigned to the OMEGA ISERVER 2 by the local-area network it is connected to. (Example: http://XXX.XXX.X.XXX the X should be replaced by the numerical values that make up the IP address of the connected iServer 2 device)

Step 3: Log in to the OMEGA ISERVER 2 webserver.

Step 4: From the OMEGA ISERVER 2 webserver interface, click the System tab on the upper right of the screen. A System Configuration pop-up window will appear.

Step 5: Click the Download Firmware button. Note that two download links will appear.

Step 6: Click on both download links that appear to download both firmware upgrade files. Note that both files are necessary to successfully complete the firmware upgrade. Both a .bin and .hex file should be downloaded.

Important: OMEGA ISERVER 2 devices that are using an older firmware version may only have one download link appear at a time. In case only one firmware link appears, proceed to download and install the file according to the steps outlined, then clear the web browser cache being used, and finally repeat the process starting from Step 5 of this section, until the iServer 2 firmware is up-to-date.

The instructions below will outline the steps necessary to perform the OMEGA ISERVER 2 firmware upgrade process using the recently downloaded firmware files.

Step 1: From the System tab in the OMEGA ISERVER 2 webserver interface, click on the Browse button to locate the first firmware file that will be used in the upgrade. The user may choose to start with either firmware file (.bin or .hex) as the order does not matter.

Step 2: A pop-up window will appear allowing the user to select one of the recently downloaded firmware files to be used for the upgrade. Click Open to finalize the selection.

Step 3: With one of the firmware files selected, click the Upgrade button. The OMEGA ISERVER 2 will begin the upgrade process and will reboot when the process is complete.

Step 4: Repeat the process starting from Step 1 of this section with the second firmware file (.bin or .hex, depending on which was used for the upgrade first).

For warranty returns of your OMEGA ISERVER 2, please have the following information available BEFORE contacting customer service:

1. Purchase Order number under which the product was PURCHASED,

2. Model and serial number of the product under warranty, and

3. Repair instructions and/or specific problems relative to the product.

For non-warranty repairs of your OMEGA ISERVER 2, have the following information available BEFORE contacting customer service:

1. Purchase Order number to cover the COST of the repair,

2. Model and serial number of the product, and

3. Repair instructions and/or specific problems relative to the product.