FREE ENGLISH LG SPL5B-W (01) PDF USER GUIDE
FREE ENGLISH LG SPL5B-W (01) PDF USER MANUAL
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FREE ENGLISH LG SPL5B-W (01) PDF OWNER MANUAL
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FREE ENGLISH LG SPL5B-W (01) PDF REFERENCE MANUAL
FREE ENGLISH LG SPL5B-W (01) PDF INSTRUCTION MANUAL
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What safety information should be noted for this product?
To reduce the risk of electric shock, do not remove the cover (or back). There are no user-serviceable parts inside; refer servicing to qualified service personnel.
To prevent fire or electric shock hazard, do not expose this product to rain or moisture.
Do not install this equipment in a confined space such as a bookcase or similar unit.
Do not use high voltage products around this product (e.g., electrical swatter) as this product may malfunction due to electrical shock.
The apparatus should not be exposed to water (dripping or splashing) and no objects filled with liquids, such as vases, should be placed on the apparatus.
Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product shall not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instruction has been adhered to.
No naked flame sources, such as lighted candles, should be placed on the apparatus.
The Power Plug is the disconnecting device. In case of an emergency, the Power Plug must remain readily accessible.
Check the specification page of this owner’s manual to be certain of the current requirements.
Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could result in electric shock or fire. Periodically examine the cord of your device, and if its appearance indicates damage or deterioration, unplug it, discontinue use of the device, and have the cord replaced with an exact replacement part by an authorized service center.
Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the device.
What are the meanings of the symbols used in the manual?
A wavy line symbol (~) refers to alternating current (AC).
A solid line with three dashes underneath refers to direct current (DC).
A double square symbol refers to class II equipment.
A half-circle with a vertical line on top refers to stand-by.
A full circle with a vertical line on top refers to “ON” (power).
A lightning bolt symbol refers to dangerous voltage.
What is the function of the F (Function) button on the front panel?
The F (Function) button selects the function and input source by pressing it repeatedly. The available input sources and their corresponding displays are:
- Wi-Fi: WI-FI
- Optical/ARC: OPT/HDMI ARC
- LG Sound Sync (Wired)
- Bluetooth: BT
- LG Sound Sync (Wireless): LG TV
- HDMI IN: HDMI
- USB: USB
How do I adjust the volume level?
The volume level can be adjusted using the +/-(Volume) buttons on the front panel.
How do I switch the unit ON or OFF using the front panel?
Press the Standby button on the front panel to switch the unit ON or OFF.
What happens if the main unit is not connected to an external device or not used for 15 minutes?
The unit will turn itself off to save electric consumption if the main unit is not connected to an external device and is not used for 15 minutes.
When the network is connected, the speaker switches to the network standby mode. If the network is disconnected, the speaker switches to the standby mode.
How do I connect the unit to the AC adapter?
Connect the AC adapter cable to the DC IN adapter input on the rear panel of the unit.
How do I connect a USB memory device to the unit?
Connect the USB memory device to the USB port on the back of the unit.
How do I connect the unit to a TV using an OPTICAL cable?
Connect the OPTICAL IN jack on the back of the unit to the OPTICAL OUT jack on the TV.
How do I connect the unit to an external device using HDMI IN?
Connect the HDMI IN jack on the back of the unit to the HDMI OUT jack on the external device. You can enjoy the sound and picture from HDMI connection on an external device.
How do I connect the unit to a TV using HDMI ARC?
Connect the (TV ARC) HDMI OUT jack on the back of the unit to the ARC jack on the TV.
How do I replace the batteries in the remote control?
1. Remove the battery cover on the rear of the remote control.
2. Insert the battery with the + and – terminals matched correctly.
How do I turn Network Standby On or Off?
To turn on Network Standby function, press the Standby button on the remote control. To turn off Network Standby function, press the Standby button on the remote control for about 3 seconds.
How do I adjust the speaker volume using the remote control?
Adjust the speaker volume using the VOL (Volume) +/- buttons on the remote control.
How do I skip to the next or previous file using the remote control?
Press the Skip (K or ▷) buttons to go to the next or previous file.
How do I play or pause playback using the remote control?
Press the Play/Pause (▷I) button to start playback or pause playback.
How do I turn the Bluetooth connection lock (BT LOCK) on or off?
To turn on the Bluetooth connection lock, press and hold the Play/Pause button for about 3 seconds in Bluetooth function and press it again while “OFF – BT LOCK” is scrolled.
To turn off the Bluetooth connection lock, press and hold the Play/Pause button for about 3 seconds in Bluetooth function and press it again while “ON – BT LOCK” is scrolled.
How do I select a sound effect mode?
Select a sound effect mode by using the SOUND EFFECT button on the remote control. The available modes are:
- ASC (Adaptive Sound Control): Analyzes the property of the input sound and provides the sound optimized for the content in real time.
- BASS BLAST or BASS BLAST+: Reinforces the bass and powerful sound.
- STANDARD: You can enjoy optimized sound.
- DTS VIRTUAL: X: You can enjoy more immersive and cinematic surround sound.
How do I turn the TV Remote function on or off to control the unit’s volume?
To turn on or off the TV Remote function, press and hold the SOUND EFFECT button for about 3 seconds and press it again.
How do I adjust the sound level of each speaker?
Adjust the sound level of each speaker by using the Sound tuning button. Select the speaker you want to adjust by using the up/down arrows and adjust the sound level by using the VOL+/- buttons.
Adjusting rear speakers level is applied only when the rear speakers are connected.
The speaker adjustment options and their ranges are:
- Sub Woofer (WF): -15 to 6
- Center (C): -6 to 6
- Rear (R): -6 to 6
- Treble (TRE): -5 to 5
- Bass (BAS): -5 to 5
How do I turn the surround sound function on or off?
To turn on surround sound function, press and hold the Sound tuning button for about 3 seconds and press it once again while “OFF – SURROUND” is scrolled.
To turn off surround sound function, press and hold the Sound tuning button for about 3 seconds and press it once again while “ON – SURROUND” is scrolled.
How do I mute the unit?
Press the Mute button to mute your unit. To cancel it, press the Mute button again.
How do I display information about the input source?
You can display various information of the input source by pressing the Information button.
- For OPT (Optical)/ARC/HDMI (HDMI IN): Audio format is displayed.
- For BT (Bluetooth): Connected Bluetooth device name is displayed.
- For USB: File information contained on a USB is displayed.
How do I turn Auto Power ON/OFF function on or off?
To turn on or off AUTO POWER function, press and hold the Information button for about 3 seconds and press it again.
How do I turn BT Standby On/Off?
To turn on or off BT Standby function, set the volume to a minimum in advance. Press and hold the Play/Pause button on the unit and the Information button on the remote control for about 3 seconds and then press the Play/Pause button again.
How do I select the desired repeat or random mode for USB playback?
Press REPEAT repeatedly to select the desired repeat or random mode.
How do I search for a folder on a USB device?
Press FOLDER up/down arrows on the remote control to search a folder on the USB device.
How should I place the sound bar and subwoofer for best performance?
Place the unit in front of the TV and connect it to the device you want.
You can place the wireless subwoofer anywhere in your room. However, it is better to place the subwoofer near the main unit. Turn it slightly toward the center of the room to reduce wall reflections.
For the best surround sound, place the speakers as shown in the provided illustration in the manual.
For best performance of wireless connection such as Bluetooth or wireless subwoofer, do not install the unit on metallic furniture because wireless connection communicates through a module positioned on the bottom of the unit.
Be careful not to make scratches on the surface of the Unit /Subwoofer when installing or moving them.
If the sound bar covers the remote sensor of the TV, please separate distance between the sound bar and TV by 10 to 15 cm or more.
How do I install the additional foot to extend the unit’s height?
1. Turn the unit upside down.
2. Peel off a sticker attached to the additional foot. Then place it on the existing foot of the unit.
3. Press the additional foot with adequate force to get it firmly fixed.
How do I mount the main unit on a wall?
1. Match the TV’s BOTTOM EDGE of Wall bracket install guide with the bottom of TV and attach to the position.
2. When you mount it on a wall (concrete), use the wall plugs. You should drill some holes. A guide sheet (Wall bracket install guide) is supplied to drill. Use the sheet to check the point to drill.
3. Remove the Wall bracket install guide.
4. Fix the brackets with screws (A) as shown in the illustration. Note that screws (A) and Wall Plugs are not supplied for mounting the unit. Hilti (HUD-1 6 x 30) is recommended for mounting.
5. Put the unit on the brackets to match screw holes on the bottom of the unit.
6. Fix the unit with the screws firmly.
To detach the unit, perform it in reverse order.
Do not install this unit upside down as it can damage parts or cause personal injury.
Do not hang onto the installed unit and avoid any impact to the unit.
Secure the unit firmly to the wall so that it does not fall off. If the unit falls off, it may result in injury or damage to the product.
When the unit is installed on a wall, please make sure a child does not pull any connecting cables, as it may cause it to fall.
How do I organize cables?
1. Hold the cables together with cable ties.
2. Tighten cable ties.
After all connections are completed, you can arrange cables as needed. Cable ties are not supported to be included with the product.
How do I connect the AC Adapter?
1. Connect the supplied AC power cord to the AC adapter.
2. Connect the AC adapter cable to the DC IN adapter input.
3. Plug the AC power cord into an AC outlet.
Only use the AC adapter supplied with this device. Do not use a power supply from another device or manufacturer as it may cause damage to the device and void your warranty.
What do the LED indicators on the wireless subwoofer mean?
The LED indicator colors and their statuses are:
- Green (Blink): The connection is trying.
- Green: The connection is completed.
- Red: The wireless subwoofer is in standby mode or the connection is failed.
- Off (No display): The power cord of wireless subwoofer is disconnected.
How do I set up the wireless subwoofer for the first time?
1. Connect the power cord of the sound bar and the wireless subwoofer to the outlet.
2. Turn on the sound bar. The sound bar and the wireless subwoofer will be automatically connected, and the green LED on the rear of the wireless subwoofer turns on.
How do I manually pair the wireless subwoofer?
If the connection is not completed, you can check the red LED on the wireless subwoofer and the wireless subwoofer does not make sound. To solve the problem, follow these steps:
1. Press the Pairing button on the rear of the wireless subwoofer. The green LED on the rear of the wireless subwoofer blinks quickly. (If the green LED does not blink, press and hold the Pairing button).
2. Turn on the sound bar. Pairing is completed. The green LED on the rear of the wireless subwoofer turns on.
It takes a few seconds (and may take longer) for the main unit and the subwoofer to communicate with each other and make sounds.
The closer the main unit and the subwoofer, the better the sound quality. It is recommended to install the main unit and the subwoofer as close as possible and avoid obstacles between them or devices using the same frequency (e.g., medical equipment, microwave, wireless LAN device).
Keep the sound bar and the subwoofer away from such devices (e.g., wireless router, microwave oven) over 1 m (3.3 ft) to prevent wireless interference.
How do I connect the rear speakers (sold separately)?
1. Connect the black stripe wire to the terminal marked – (minus) and the other end to the terminal marked + (plus).
2. Connect the wireless receiver and the rear speakers (right, left) with the speaker cables. The color coding for position is: Grey for Rear right, Blue for Rear left.
Use the speaker supplied with this unit only. Using any other speaker may cause malfunction.
Be sure to match the speaker cable to the appropriate terminal on the components: + to + and – to -. If the cables are reversed, the sound will be distorted and will lack bass.
What do the LED indicators on the wireless receiver mean?
The LED indicator colors and their statuses are:
- Yellow – green (Blink): The connection is trying.
- Yellow – green: The connection is completed.
- Red: The wireless receiver is in standby mode or the connection is failed.
- Off (No display): The power cord of wireless receiver is disconnected.
How do I set up the wireless receiver for the first time?
1. Connect the power cord to the wireless receiver to the outlet.
2. Turn on the main unit: The sound bar and wireless receiver will be automatically connected. The yellow – green LED on the wireless receiver turns on.
How do I manually pair the wireless receiver?
When your connection is not completed, you can see the red LED on the wireless receiver and rear speakers do not make sound. To solve the problem, follow these steps:
1. Press the PAIRING button on the rear of the wireless receiver. The yellow – green LED on the wireless receiver blinks quickly.
2. Turn on the main unit. Paring is completed. The yellow – green LED on the wireless receiver turns on.
How do I affix the ferrite core for speaker cables?
You must affix a ferrite core to reduce or eliminate electrical interference.
1. Pull the stopper [a] of the ferrite core to open.
2. Wind the speaker cables around the ferrite core twice.
3. Close the ferrite core until it clicks.
If there is a strong electromagnetic wave product nearby, interference may occur. Put the main unit and wireless receiver away from there.
The wireless receiver will automatically switch to standby mode in a few minutes after the sound bar is turned off. When the wireless receiver is in standby mode, the LED will turn on in red.
When you turn on the sound bar, the wireless receiver will turn on and the LED will change to yellow – green and then the rear speakers make sound within a few seconds.
It takes a few seconds (and may take longer) for the main unit and Wireless Receiver to communicate with each other.
Use the rear speaker at least 30 cm (11.8 inch) away from either TV screen or PC monitor.
When the wireless receiver is being connected or disconnected with the main unit, output sound may be interrupted.
Set the distance between the sound bar and the wireless receiver as close as possible and keep them away from the device (e.g., wireless router, microwave oven, etc.) over 1 m (3.3 ft) to prevent wireless interference.
How do I connect the sound bar to my TV using an OPTICAL cable?
1. Connect the OPTICAL IN jack on the back of the unit to the OPTICAL OUT jack on the TV using an OPTICAL cable.
2. Select the input source to OPT/HDMI ARC by pressing F repeatedly. You will see “OPT” on the display window if connecting normally between this unit and your TV.
Before connecting the optical cable, be sure to remove the protection plug cover if your cable has the cover.
You can enjoy the TV audio through the speakers of this unit. In the case of some TV models, you must select the external speaker option from the TV menu.
Set up the sound output of TV to listen to the sound through this unit: TV setting menu -> [Sound] -> [TV Sound output] -> [External speaker (Optical)].
Details of TV setting menu vary depending on the manufacturers or models of your TV.
If this unit is connected by OPTICAL and ARC at the same time, the ARC signal is a high priority.
How do I use LG Sound Sync (Wireless) with my TV?
LG Sound Sync allows you to control some functions of this unit by your TV’s remote control if your LG TV supports LG Sound Sync. Controllable functions include Volume up/down and mute.
1. Turn on the unit by pressing the Standby button.
2. Select the LG TV function by pressing F repeatedly.
3. Set up the sound output of TV to listen to the sound through this unit: TV setting menu -> [Sound] -> [TV Sound output] -> [LG Sound Sync (Wireless)]. “PAIRED” appears on the display window for about 3 seconds and then you can see “LG TV” on the display window if connecting normally between this unit and your TV.
You can also use the remote control of this unit while using LG Sound Sync. If you use TV’s remote control again, the unit synchronizes with the TV.
According to TV Specifications, the volume and mute of this unit synchronize with TV.
When the connection fails, make sure of the condition of the TV and power.
Make sure of the condition of this unit and the connection in the cases below when using LG Sound Sync: The unit is turned off, changing the function to others, disconnecting the optical cable.
The amount of time to turn off this unit is different depending on your TV when you set AUTO POWER function to ON.
How do I connect the sound bar to my TV using an HDMI cable for ARC (Audio Return Channel)?
1. Connect the (TV ARC) HDMI OUT jack on the back of the unit to the ARC jack on the TV using an HDMI cable.
2. Select the input source to OPT/HDMI ARC by pressing F repeatedly. You will see “ARC” on the display window if connecting normally between this unit and your TV.
You can enjoy the TV audio through the speakers of this unit. In the case of some TV models, you must select the external speaker option from the TV menu.
Set up the sound output of TV to listen to the sound through this unit: TV setting menu -> [Sound] -> [TV Sound output] -> [External speaker (HDMI ARC)].
Details of TV setting menu vary depending on the manufacturers or models of your TV.
Depending on your LG TV model, you may need to turn on the SIMPLINK function on your LG TV.
When you return to ARC function from another function, you need to select the input source to OPT/HDMI ARC. Then this unit changes to ARC function automatically.
Your TV must support the HDMI-CEC and ARC function, and both must be set to On.
The setting method of HDMI-CEC and ARC may differ depending on the TV. Refer to your TV manual for details about ARC function.
You must use an HDMI cable (Type A, High Speed HDMI™ cable with Ethernet).
You must connect the HDMI OUT on the unit with HDMI IN of the TV that supports ARC function using an HDMI cable.
You can connect only one Sound bar to TV compatible with ARC.
What is SIMPLINK?
SIMPLINK is an HDMI feature designed to allow the user to command and control CEC-enabled devices connected through HDMI using only one remote control.
Some functions of this unit are controlled by the TV’s remote control when this unit and LG TV’s with SIMPLINK are connected through HDMI connection. Controllable functions by LG TV’s remote control include Power on/off, volume up/down, etc.
Depending on the state of the unit, some SIMPLINK operations may differ from your purpose or not work.
Depending on a TV or a player which is connected with this unit, SIMPLINK operation may differ from your purpose.
What are the requirements for HDMI connections and troubleshooting tips?
When connecting an HDMI or DVI compatible device, ensure the following:
- Try switching off the HDMI/DVI device and this player. Next, switch on the HDMI/DVI device and leave it for around 30 seconds, then switch on this player.
- The connected device’s video input is set correctly for this unit.
- The connected device is compatible with 720 x 576p (or 480p), 1280 x 720p, 1920 x 1080i, 1920 x 1080p video input.
Not all HDCP-compatible HDMI or DVI devices will work with this player. The picture will not be displayed properly with non-HDCP device.
If a connected HDMI device does not accept the audio output of the player, the HDMI device’s audio sound may be distorted or may not output.
Changing the resolution when the connection has already been established may result in malfunctions. To solve the problem, turn off the player and then turn it on again.
When the HDMI connection with HDCP is not verified, the TV screen changes to black. In this case, check the HDMI connection, or disconnect the HDMI cable.
If there are noises or lines on the screen, please check the HDMI cable (length is generally limited to 4.5 m (15 ft)).
You cannot change the video resolution in the HDMI mode. Change the video resolution of the connected component.
If the video output signal is abnormal when your personal computer is connected to HDMI IN jack, change the resolution of your personal computer to 576p (or 480p), 720p, 1080i or 1080p.
Some HDMI cables have poor signal transmission, which can cause problems with sound and video transmission. Even after HDMI cable connections, if no sound, sound interrupted, noise occurring from the sound bar and/or no video, no smooth video on your TV, the HDMI cable may be the problem. Use a cable marked with the premium HDMI certification logo. Also make sure that the cable you are using is a certified Type A, Ethernet high-speed HDMI™ cable.
How do I connect optional equipment using HDMI?
1. Connect the HDMI IN jack on the back of the unit to the HDMI OUT jack on the audio device such as a Blu-ray disc player, DVD player, etc.
2. Select the input source to HDMI by pressing F repeatedly.
How do I connect optional equipment using OPTICAL IN?
1. Connect the OPTICAL IN jack on the back of the unit to the optical out jack of your external device.
2. Select the input source to OPT/HDMI ARC by pressing F repeatedly. You will see “OPT” on the display window if connecting normally between this unit and your device.
Before connecting the optical cable, be sure to remove the protection plug cover if your cable has the cover.
How do I connect and remove a USB memory device?
To connect: Connect the USB memory device to the USB port on the back of the unit. Select the USB function by pressing F repeatedly.
To remove:
1. Choose a different function/mode.
2. Remove the USB device from the unit.
It is recommended that you purchase a USB gender separately for the convenience of USB insertion and extraction (Recommended USB gender type: USB 2.0 extension cable).
The resume point may be cleared when you pull out the power cord or remove the USB device from the unit.
Repeat/Random playback operates as follows:
- OFF: Plays songs on USB device in order.
- ONE: Plays a same song repeatedly.
- FOLDER: Plays songs in a folder repeatedly.
- ALL: Plays all the songs on USB device repeatedly.
- SHUFFLE: Plays all the songs once randomly, and stops the playback.
What types of USB devices are compatible with this unit?
Compatible USB devices include: MP3 Player (Flash type MP3 player) and USB Flash Drive (Devices that support USB 2.0).
The USB function of this unit does not support some USB devices. Devices which require additional program installation connected to a computer are not supported.
Do not extract the USB device while in operation.
For a large capacity USB, it may take longer than a few minutes to be searched.
To prevent data loss, back up all data.
This unit recognizes up to 2,000 files.
The unit’s USB Port cannot be connected to PC. The unit cannot be used as a storage device.
FAT16/FAT32/NTFS file system is supported on this unit.
Depending on some devices, it may not be available to recognize the following on this unit: External HDD, Card readers, Locked devices, Hard type USB devices, USB hub, using USB extension cable, iPhone/iPod/iPad, Android device.
Video files in the USB storage device cannot be played.
Depending on the performance of your USB device, playback may not work well.
What file types and specifications are playable from a USB device?
Available File extensions are: mp3, flac, aac, ogg, wav, wma.
Sampling Frequency:
- MP3: within 32 to 48 kHz
- WMA: within 32 to 48 kHz
- OGG: within 32 to 48 kHz
- FLAC: 32 kHz, 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz and 192 kHz (16 bit/ 24 bit)
- WAV: 32 kHz, 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz and 192 kHz (16 bit/ 24 bit)
Bitrate resolution:
- MP3: within 80 to 320 kbps
- WMA: within 56 to 128 kbps
- OGG: within 64 to 500 kbps
Maximum files: Up to 2,000
Maximum directories: Up to 200
A protected file by DRM (Digital rights management) cannot be played on the unit.
Video files in the USB storage device cannot be played.
Depending on the performance of your USB device, playback may not work well.
How are folders and files on a USB recognized by the unit?
Folders and files on the USB are recognized in a hierarchy. If there is no file in a folder, the folder will not appear. Files will be played from file 1 to file 10 one by one. Files will be played in the order recorded and it may be different depending on the record circumstances. This unit can display file or folder names that contain numbers or English characters only. “ROOT” is the first screen you see when the unit recognizes the USB.
How do I connect the sound bar to my home network?
A wireless router must be connected to the internet.
A smart device such as a smartphone or tablet must be connected to the wireless router via Wi-Fi connection.
The “LG Wi-Fi Speaker” app is required to connect the sound bar wirelessly to the network. Download and install the “LG Wi-Fi Speaker” app on your smart device. Launch the application and follow the instructions on the screen of your smart device, so that you can connect the sound bar wirelessly.
In a network environment that supports both IPv4 and IPv6, the network automatically connects to IPv4 or IPv6 when connecting to the network.
How do I install the “LG Wi-Fi Speaker” App?
Through “App Store” or “Google Play”:
1. Tap the “App Store” icon or “Google Play” icon.
2. Type in “LG Wi-Fi Speaker” in the search bar and tap “Search”.
3. Select “LG Wi-Fi Speaker” in the search result list to download.
“LG Wi-Fi Speaker” app will be available in version of the software as follow; Android OS: Ver 5.0 (or later), iOS: Ver 10 (or later).
Depending on the device, “LG Wi-Fi Speaker” app may not work.
You can find the available application of this unit by using “LG Audio” app. Android OS: Ver 5.0 (or later).
What are the requirements for the unit to work with Google Assistant?
Requirements for the unit to work with Google Assistant:
- A Google Assistant built-in device (Sold Separately)
- The unit must be connected to the Internet.
- The unit must be registered in the [Google Home] app.
How do I listen to music from a Bluetooth device?
Before you start the pairing procedure, make sure that the Bluetooth feature on your smart device is turned on.
1. Select the Bluetooth function by using F until the function is selected. “BT” and then “READY” will appear in the display window.
2. Operate the Bluetooth device and perform the pairing operation. When searching for this speaker on your Bluetooth device, “LG SL7Y (XX:XX)” will appear.
3. Select “LG SL7Y (XX:XX)”.
XX:XX means the last four digits of the MAC address of the unit. For example, if your unit has a MAC address such as 20:C3:8F:C9:31:55, you will see “LG SL7Y (31:55)” on your Bluetooth device.
To play music on your Bluetooth device, refer to your Bluetooth device’s user guide. The volume level of Bluetooth will be adjusted according to your Bluetooth device’s volume level.
When using Bluetooth technology, you have to make a connection between the unit and the Bluetooth device as close as possible and keep the distance. However, it may not work well if there is an obstacle between the unit and the Bluetooth device or a device using the same frequency (e.g., medical equipment, microwave, or a wireless LAN device) nearby.
This unit supports Bluetooth auto pairing. However, it does not operate when you restart this unit, disconnect this unit by yourself, or disconnect this unit on the connected Bluetooth device.
The sound may be interrupted when the connection is interfered with by other electronic waves.
Pairing is limited to “One” Bluetooth device. Multi-Pairing is not supported.
Depending on the type of the device, you may not be able to use the Bluetooth function.
You can enjoy using Bluetooth when using Phone, MP3, Notebook, etc.
The more distance between the unit and the Bluetooth device, the lower the sound quality becomes.
Bluetooth connection will be disconnected when the unit is turned off or the Bluetooth device gets too far from the unit. If the Bluetooth connection is disconnected, connect the Bluetooth device again.
When a Bluetooth device is not connected, “READY” appears on the display window.
If you set the WI-FI function in the state of unconnected network, Bluetooth and Wireless TV Sound Sync may not be connected.
If you change to another function after connecting Bluetooth device, Bluetooth connection will be disconnected. And you return to Bluetooth function, Bluetooth connection will be connected automatically.
How do I control a connected Bluetooth device using the sound bar?
You can control the connected Bluetooth device from the unit; play, pause, skip, and volume.
This function is only available for Android OS and iOS.
This function may not be supported depending on the Bluetooth device or some TV operations may differ.
How do I use my TV remote control to operate this unit?
You can control some functions of this unit (volume up/down and mute) by your TV remote control even if it’s from another company’s product.
To turn on the function, press and hold SOUND EFFECT on the remote control for about 3 seconds. “ON – TV REMOTE” appears and you can control this unit by your TV remote control.
To check the status of this function, press and hold SOUND EFFECT on the remote control.
To turn off this function, press and hold SOUND EFFECT on the remote control and press it once again while “ON – TV REMOTE” is scrolled.
Make sure that the sound output of your TV is set to [External speaker].
This function does not operate on LG TV’s magic remote control.
This function may not work well when some TV control functions such as HDMI CEC, SIMPLINK and LG Sound Sync are set to ON.
Some remote controls may not be supported.
What is the AUTO POWER On/Off function and how does it work?
This sound bar automatically turns on and off by an input source: Optical, LG TV, Bluetooth or “LG Wi-Fi Speaker” app.
To turn on this function, press and hold the Information button on the remote control for about 3 seconds and press it once again while “OFF – AUTO POWER” is scrolled.
To check the status of this function, press and hold the Information button on the remote control.
To turn off this function, press and hold the Information button on the remote control for about 3 seconds and press it once again while “ON – AUTO POWER” is scrolled.
Turning on: Turning on automatically by this function is supported only on network standby mode except an optical signal. When you turn on your TV or an external device connected to this unit, this unit recognizes the input signal and selects the suitable function. You can hear the sound from your device. If you try to connect your Bluetooth device, this unit turns on and the unit will be connected to your Bluetooth device. When you run the “LG Wi-Fi Speaker” app and play music on your smart device that has already been paired, the sound bar is turned on to Wi-Fi function and you can listen to the music through the sound bar.
Turning off: When the TV is off, this sound bar switches to the standby mode.
After the unit is turned on by AUTO POWER function, it will be automatically turned off if there is no signal for a certain period of time from the TV connected by LG Sound Sync (Optical/Wireless).
After the unit is turned on by AUTO POWER function, it will be automatically turned off if there is no signal for a certain period of time from the external device.
If you turned off the unit directly, it cannot be turned on automatically by AUTO POWER function. However, the unit can be turned on by AUTO POWER function when an optical signal comes in after 5 seconds of no signal.
Depending on the connected device, this function may not operate.
If you disconnect Bluetooth connection by this unit, some Bluetooth devices try to connect to the unit continually. Therefore, it is recommended to disconnect the connection before turning off the unit.
When you turn on this unit for the first time, the status of the Auto Power function is turned on.
To use this function, the main unit must be registered in the paired devices list of the Bluetooth device.
You can set the AUTO POWER function only when this unit is turned on.
How does the auto function change work based on input signals?
This sound bar recognizes input signals such as Optical, HDMI ARC, Bluetooth, LG TV and “LG Wi-Fi Speaker” app and then changes to the suitable function automatically.
When you turn on your TV or an external device connected by optical, LG Sound Sync (optical or wireless) or HDMI ARC, this sound bar will change to a suitable function so you can listen to the sound through it.
When you try to connect a Bluetooth device to this unit, the Bluetooth function is selected. Play your music on the Bluetooth device.
When you play music by “LG Wi-Fi Speaker” app on your smart device, this sound bar changes the function to WI-FI and you can listen to the music through it.
This unit does not change the function to optical if SIMPLINK of the connected TV, Blu-ray disc player, set-top box, or other connected CEC supported device is turned on. If you want to use the auto function change, turn off SIMPLINK function on your LG TV. It takes about 30 seconds to turn off SIMPLINK.
If the Bluetooth connection lock function is set, Bluetooth connection will be only available on Bluetooth and LG TV function.
In WI-FI function without network connection, you cannot connect Bluetooth device and LG TV through LG Sound Sync (Wireless). To make these connections, change to the appropriate function.
How does standby mode work?
The speaker switches to the standby mode if there is no music playback or no button operation.
Option 1: If the network is disconnected and there is no music playback and no button operation for 15 minutes, the speaker switches to the standby mode. Then “GOOD-BYE” appears on the display window.
Option 2: If you press and hold the Standby button for about 3 seconds, the speaker switches to the standby mode. Then “GOOD-BYE” appears on the display window. And all wireless network ports are deactivated.
How does network standby mode work?
Option 1: When the network is connected but music is not played and buttons are not pressed for 15 minutes, the speaker switches to the network standby mode. Then “GOOD-BYE” appears on the display window.
Option 2: If you press the Standby button, the speaker switches to the network standby mode. Then “GOOD-BYE” appears on the display window.
How does Bluetooth standby mode work?
If the Bluetooth standby mode is set to ON, the speaker switches to Bluetooth standby mode when it is turned off. When you turn on the main unit in Bluetooth standby mode, Bluetooth and LG TV are able to connect even if the network is not connected.
To set Bluetooth standby mode: Adjust the volume level of the unit to minimum. Then, press and hold the Play/Pause button on the unit and the Information button on the remote control for about 3 seconds. You will see “ON-BT STANDBY” and the unit switches to Bluetooth standby mode.
To cancel this function, press the Information button on the remote control while “ON-BT STANDBY” is scrolled.
To use this function, you should turn on the AUTO POWER function.
How do I reset the speaker?
If the speaker doesn’t respond, reset the speaker. Press and hold the Wi-Fi button on the unit until you hear the beep sound once. You will see “RESET” on the display window. Then all the stored wireless network information is deleted.
What should I do if the unit does not work properly?
Turn off the power of this unit and the connected external device (TV, Woofer, DVD-player, Amplifier, etc.) and turn them on again.
Disconnect the power cord of this unit and the connected external device (TV, Woofer, DVD-player, Amplifier, etc.) and then try connecting again.
Previous setting may not be saved when device power is shut off.
What should I do if the power does not turn on?
Check if the power cord is plugged into the outlet. Connect the power plug to the outlet.
What should I do if sound is not produced?
Check if the volume is set to minimum. Adjust the volume.
When using connection with an external device (set top box, Bluetooth device etc.), adjust the volume level of the device.
Check if the mute function is activated. Press the Mute button or adjust the volume level to cancel the mute function.
Check if the function is selected properly. Check the input source and select the correct input source.
What should I do if there is no woofer sound?
Check if the subwoofer is plugged in. Plug the power cord of the subwoofer into the wall outlet securely.
Check if pairing between the unit and the subwoofer is disconnected. Connect the unit and the subwoofer.
What should I do if the remote control does not work properly?
Check if the remote control is too far from the unit. Operate the remote control within about 7 m (23 ft).
Check if there is an obstacle in the path of the remote control and the unit. Remove the obstacle.
Check if the batteries in the remote control are exhausted. Replace the batteries with new ones.
What should I do if the AUTO POWER function does not work?
Check the connection of the external device such as TV, DVD/Blu-Ray player or Bluetooth device.
Check the state of SIMPLINK on your LG TV and turn off SIMPLINK.
Depending on the connected device, this function may not operate.
What should I do if LG Sound Sync does not work?
Check whether your LG TV supports LG Sound Sync.
Check the connection of LG Sound Sync.
Check the sound setting of your TV and this unit.
What should I do if the output sound of the unit is low?
Check the details below and adjust the unit accordingly:
- Switch the state of DRC function to [OFF] by using “LG Wi-Fi Speaker”.
- With the sound bar connected with TV, change the AUDIO DIGITAL OUT setting on TV Setup Menu from [PCM] to [AUTO] or [BITSTREAM].
- With the sound bar connected with Player, change the AUDIO DIGITAL OUT setting on Player Setup Menu from [PCM] to [PRIMARY PASS-THROUGH] or [BITSTREAM].
- Change Audio DRC setting on connected device setup menu to [OFF] state.
- Make sure Night Time mode is not On. Turn [OFF] Night Time mode.
What should I do if Bluetooth pairing does not work well?
Be sure your Bluetooth device is on.
Switch Bluetooth off and on again on your Bluetooth device, then try pairing again.
Remove any obstacle in the path of the Bluetooth device and the unit.
Depending on the type of the Bluetooth device or surrounding environment, your device may not be paired with the unit.
What should I do if the unit does not connect with a Bluetooth device?
Turn off the Bluetooth connection lock function.
What should I do if I cannot connect the speaker to my home network?
The wireless communication may be interrupted from household devices that are using radio frequencies. Move the speaker away from them.
Check your router. Try turning it off and back on.
Check that the Wi-Fi feature is turned on in your smart device.
Check that the speaker and your smart device are connected to the same Wi-Fi.
What should I do if media servers are not displayed on the device list?
The firewall or anti-virus software on your media server is running. Turn off the firewall or anti-virus software running on your media server.
Make sure that the speaker is connected to the same network that your media server is connected.
What should I do if the Wi-Fi connection does not work well?
If you restart the router, you need to turn the speaker’s power off and on again.
If you install a new router, you need to perform a factory set and setup the network connection for the speaker.
What should I do if the application doesn’t work properly?
Check if an error occurs when accessing the app.
Make sure that your smart device is compatible with the app.
Make sure that the application is the latest version.
Make sure that the connected unit turns on.
What should I do if the device has wireless interference?
Wireless may not operate normally in weak signal area. Please install the device close enough to the wireless subwoofer. Do not install the device on metal furniture for optimum performance.
What should I do if the Bluetooth device malfunctions or makes noise?
This can occur if any part of your body contacts the transceiver of the Bluetooth device or sound bar. It can also occur if there is an obstacle or wall, or the device is installed in a secluded spot. If there is a device (a wireless LAN, a medical equipment or a microwave) using the same frequency, make the distance between the products as far away as possible from each other.
When connecting the device to the Bluetooth device, make the distance between the products as close as possible to each other.
When the device gets too far from the Bluetooth device, the connection is disconnected and also malfunction may occur.
How do I release the Demo mode if the input source cannot be changed?
Unplug the power cord and plug it in again. If that doesn’t work, press and hold F (about 5 seconds) on the main unit until the display indicates the current selected function.
How should I handle the speaker for shipping?
Please save the original shipping carton and packing materials. If you need to ship the speaker, for maximum protection, repack the speaker as it was originally packed at the factory.
How do I keep the exterior surfaces of the speaker clean?
Do not use volatile liquids such as insecticide spray near the speaker.
Wiping with strong pressure may damage the surface.
Do not leave rubber or plastic products in contact with the speaker for a long period of time.
How do I clean the speaker?
To clean the player, use a soft, dry cloth. If the surfaces are extremely dirty, use a soft cloth lightly moistened with a mild detergent solution. Do not use strong solvents such as alcohol, benzine, or thinner, as these might damage the surface of the speaker.
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