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When I press a button on the LG DLEX4500, why does it beep and then nothing happens?
The Control Lock feature is turned on for the LG DLEX4500. To turn off Control Lock, turn the dryer on, then press and hold the button that has “Control Lock on or under it for 3 seconds.
Why does my LG DLEX4500 take so long to dry clothes?
Proper airflow is critical to the efficient operation of the LG DLEX4500. A lint filter which is full of lint or clogged with fabric softener sheet residue can reduce the airflow to the point that the time required to dry clothing will be greatly increased. Another factor affecting dry time is your home exhaust system. An exhaust system which is dirty and clogged with lint, or is excessively long, needs to be professionally cleaned or repaired.
Why does my LG DLEX4500 start by itself every few minutes?
This is how the Wrinkle Care feature works on the LG DLEX4500. The dryer runs briefly every few minutes for up to 3 hours after the cycle finishes. This feature is designed to help prevent wrinkles from setting in when the dryer is not unloaded immediately after the cycle is finished.
Why does my LG DLEX4500 show 3 minutes when I select the Steam Fresh™ cycle?
When the Steam Fresh™ cycle is selected on the LG DLEX4500, the dryer displays the recommended number of garments for the cycle, not the estimated cycle time, until the cycle is started. Use the More Time or Less Time buttons to adjust the load size setting for the number of garments you desire. For a large load or single bulky item use the 69 (big) setting.
What should I do if the Flow Sense™ indicator on my LG DLEX4500 remains active after clearing the restriction in the venting?
After clearing the restriction on the LG DLEX4500, the Flow Sense™ system requires multiple, consecutive cycles to determine that the performance value has improved before the Flow Sense™ indicator is reset. If the Flow Sense™ indicator remains active for more than five cycles after the restriction has been cleared, call for service.
What are the possible causes and solutions if the display on my LG DLEX4500 shows error code PS?
The possible cause for error code PS on the LG DLEX4500 is that the power cord is connected incorrectly.
The solution is to check the connection of the power cord to the terminal block.
What are the possible causes and solutions if the display on my LG DLEX4500 shows error code gAS?
The possible cause for error code gAS on the LG DLEX4500 (Gas Model only) is that the gas supply or service is turned off.
The solution is to confirm that house gas shutoff and the dryer gas shutoff are both fully open.
What are the possible causes and solutions if my LG DLEX4500 is not heating and clothes take too long to dry?
Possible causes for the LG DLEX4500 not heating and clothes taking too long to dry include the exhaust system being too long or having too many turns/restrictions, or a partial blockage of the ductwork due to lint buildup or other foreign object.
For an exhaust system that is too long or has too many turns/restrictions, install a shorter or straighter duct run. For a partial blockage, ductwork should be checked/cleaned immediately. The dryer can be used in this condition, but drying times will be longer and energy consumption will increase.
What are the possible causes and solutions if the Check Filter indicator on my LG DLEX4500 is on during the drying cycle?
The possible cause for the Check Filter indicator being on during the drying cycle on the LG DLEX4500 is that the lint filter is not cleaned properly.
The solution is to remove the lint from the filter before every load. With the lint removed, hold the filter up to a light to see if it is dirty or clogged. If it looks dirty, follow the cleaning instructions. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle.
What should I do when using the LG DLEX4500 Sensor Dry cycles to ensure best results?
Sensor Dry cycles on the LG DLEX4500 utilize a dual sensor system to detect and compare moisture levels in clothes and air, adjusting time and temperature automatically.
To ensure best results:
- To protect your garments, not every dryness level, temperature, or option is available with every cycle. Refer to the Cycle Guide for details.
- The estimated time remaining will be shown in the display.
How can I customize settings on the LG DLEX4500 using Cycle Modifier Buttons?
Sensor Dry cycles on the LG DLEX4500 have preset settings selected automatically. For Manual Dry cycles, default settings are available, but you can customize them using the cycle modifier buttons. Press the button for that option to view and select other settings.
The Cycle Modifier Buttons include:
- Dry Level: Use this button to select the level of dryness for the cycle. Press the Dry Level button repeatedly to scroll through available settings. This option is only available with Sensor Dry cycles. Selecting dry levels above Normal will increase the cycle time. Selecting dry levels below Normal will decrease the cycle time. Use the dry level between Normal and Damp or the Damp dry level for items that you wish to iron.
- Temp.: Use this button to adjust the temperature setting. This allows precise care of fabrics and garments. Press the Temp. button repeatedly to scroll through available settings.
- Time Dry: Use this button to manually select the drying time, from 20 to 60 minutes, in 10-minute increments. Use this for small loads or to remove wrinkles. Use the More Time/Less Time buttons to add or reduce the drying time in 5-minute increments.
- Signal: The appliance plays a melody when the drying cycle is finished. Press the Signal button to turn the melody and button tones on or off.
How do I add cycle options to a cycle on the LG DLEX4500?
To add cycle options to a cycle on the LG DLEX4500:
- Turn on the dryer and turn the cycle selector knob to select the desired cycle.
- Use the cycle modifier buttons to adjust the settings for that cycle.
- Press the cycle option button(s) to add the desired options. A confirmation message is shown in the display.
- Press the Start/Pause button to start the cycle. The dryer starts automatically.
How do I use the Wrinkle Care option on the LG DLEX4500?
Selecting the Wrinkle Care option on the LG DLEX4500 will tumble the load periodically for up to 3 hours after the selected cycle, or until the door is opened. This is helpful in preventing wrinkles when you are unable to remove items from the dryer immediately.
To activate the Wrinkle Care special function on models with a glass touch control panel, press and hold the Wrinkle Care button for three seconds.
How do I use the Damp Dry Signal option on the LG DLEX4500?
When the Damp Dry Signal option is selected on the LG DLEX4500, the dryer signals when the load is approximately 80% dry. This allows you to remove faster-drying lightweight items or items that you would like to iron or hang while they are still slightly damp.
To turn on/off the Damp Dry Signal:
- Press the Damp Dry Signal button.
- Press and hold the Dry Level button for 3 seconds.
How do I use the Steam Fresh™ cycle on the LG DLEX4500?
The Steam Fresh™ cycle on the LG DLEX4500 uses the power of steam to quickly reduce wrinkles and odors in fabrics.
To use the Steam Fresh™ Cycle:
- Turn on the dryer and turn the cycle selector knob to select the Steam Fresh™ cycle.
- To add an option, select Wrinkle Care.
- The display shows the load size (number of items). Change the steam time by pressing the More Time or Less Time buttons to fit the size of the load.
- Press Start/Pause to start the cycle.
How do I use the Steam Sanitary™ cycle on the LG DLEX4500?
The Steam Sanitary™ cycle on the LG DLEX4500 is ideal for sanitizing non-washable items quickly and easily using the power of steam. Use this cycle for cotton and polyester material. Do not use for urethane foam, down feathers or delicate items.
To use the Steam Sanitary™ Cycle:
- Turn on the dryer and turn the cycle selector knob to select the Steam Sanitary™ cycle.
- To add an option, select Wrinkle Care.
- The display shows the load size (number of items). Change the steam time by pressing the More Time or Less Time buttons to fit the size of the load.
- Press Start/Pause to start the cycle.
How do I add steam to a standard cycle on the LG DLEX4500?
To add steam to a standard cycle on the LG DLEX4500:
- Turn on the dryer and turn the cycle selector knob to select the desired cycle.
- Use the cycle setting buttons to adjust the settings for that cycle.
- Press Turbo Steam to add steam. If desired, select the Reduce Static or Wrinkle Care options. Then adjust for the load size using the More Time or Less Time buttons.
- Press Start/Pause to start the cycle.
Note:
- Steam may not be clearly visible during the steam cycles. This is normal.
- Do not use Steam Fresh™ with items such as wool, wool blankets, leather jackets, silk, wet clothes, lingerie, foam products, or electric blankets.
- For best results, load articles of similar size and fabric type. Do not overload.
- When the filter/duct is clogged, the steam option may not have optimal results.
- When the steam function is operating, the drum will stop to allow steam to stay in the drum.
What are the cycle options available for the LG DLEX4500, and how do I use them?
The LG DLEX4500 features several additional cycle options:
- Dry Level: Use this button to select the level of dryness for the cycle. This option is only available with Sensor Dry cycles. The dryer will automatically adjust the cycle time. Selecting dry levels above Normal will increase the cycle time. Selecting dry levels below Normal will decrease the cycle time. Use the dry level between Normal and Damp or the Damp dry level for items that you wish to iron.
- Temp.: Use this button to adjust the temperature setting. This allows precise care of fabrics and garments. Press the Temp. button repeatedly to scroll through available settings.
- Time Dry: Use this button to manually select the drying time, from 20 to 60 minutes, in 10-minute increments. Use this for small loads or to remove wrinkles. Use the More Time/Less Time buttons to add or reduce the drying time in 5-minute increments.
- Signal: The appliance plays a melody when the drying cycle is finished. Press the Signal button to turn the melody and button tones on or off. When this function is turned on, the On/Off LED on the display lights up.
- Wrinkle Care: Selecting this option will tumble the load periodically for up to 3 hours after the selected cycle, or until the door is opened. To turn on/off, press and hold the Wrinkle Care button for three seconds.
- Damp Dry Signal: When this option is selected, the dryer signals when the load is approximately 80% dry. To turn on/off, press the Damp Dry Signal button or press and hold the Dry Level button for 3 seconds.
- Reduce Static: The Reduce Static option injects steam late in the drying cycle to reduce the static electricity caused by dry fabrics rubbing together. When Sensor Dry is selected with the Reduce Static option, the dry levels below Normal cannot be selected. The Reduce Static option can also be selected during Time Dry cycles. After the Steam option is selected in Time Dry, the More Time or Less Time buttons will change the steam time ONLY. Press the More Time or Less Time button to adjust the cycle time depending on the size of the load (7, 9, 11, 14, 16, or 18 items).
- Energy Saver: This option helps to reduce the energy consumption of the Normal Cycle, depending on the load size. When the Energy Saver option is selected, the cycle begins with an air dry section and the drying time is increased.
What are the available Sensor Dry cycles for the LG DLEX4500?
The available Sensor Dry cycles for the LG DLEX4500 are:
| Cycle | Fabric Type | Dry Level | Temp. | Wrinkle Care | Damp Dry Signal | Reduce Static |
| Normal* | Work clothes, corduroys, etc. | Normal | Med. High (between Medium and High) | • |
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| Adj. | ||||||
| Heavy Duty | Jeans, heavyweight items | Normal | High | • |
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| Adj. | ||||||
| Bedding | Comforters, pillows, shirts | Normal | Medium | • |
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| Adj. | ||||||
| Small Load | Only normal & cotton/towels fabric type (Max. 3 lb) | Normal | High | • |
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| Adj. | ||||||
| Antibacterial | Do not use this cycle with delicate fabrics | Very | High | • |
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| Perm. Press | Permanent press, synthetic items | Normal | Medium | • |
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| Adj. | ||||||
| Delicates | Lingerie, sheets, blouses | Normal | Low (between Medium and Ultra Low) | • |
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| Adj. | ||||||
| Sportswear | Sportswear | Off | • |
• |
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| Towels | Denim, towels, heavy cottons | Normal | Med. High (between Medium and High) | • |
What are the available Manual Dry cycles for the LG DLEX4500?
The available Manual Dry cycles for the LG DLEX4500 are:
| Cycle | Fabric Type | Dry Level | Temp. | Wrinkle Care | Reduce Static |
| Speed Dry | For small loads with short drying times | Off | High | • |
• |
| Adj. | |||||
| Air Dry | For items that require heat-free drying such as plastics or rubber | Off | No Heat | • |
What are the available Steam Cycles for the LG DLEX4500?
The available Steam Cycles for the LG DLEX4500 are:
| Cycle | Fabric Type | Dry Level | Temp. | Wrinkle Care |
| Steam Sanitary™™ | Comforters, bedding, children’s clothing | Off | High | • |
| Steam Fresh™™ | Comforters, shirts, trousers (except especially delicate fabrics) | Off | Med. High (between Medium and High) | • |
| Adj. |
How do I activate the Installation Test (Duct Check) on the LG DLEX4500?
To activate the Installation Test on the LG DLEX4500:
- Remove the drying rack and literature, and then close the door. Do not load anything in the drum for this test, as it may affect the accuracy of the results.
- Press and hold Signal and Temp. Then press the Power button. (On models with a glass touch control panel, press the Power button then IMMEDIATELY press and hold the other 2 buttons.) This button sequence activates the installation test. The code will display if the activation is successful.
- Press the START/PAUSE button. The dryer will start the test, which will last a few minutes. The heat will be turned on and the temperatures in the drum will be measured.
How is the Installation Test result displayed for the LG DLEX4500?
During the test cycle on the LG DLEX4500, monitor the Flow Sense™ display on the control panel.
Results:
- If the Flow Sense™ LED has not turned on when the cycle ends, the exhaust system is adequate.
- If the exhaust system is severely restricted, the Flow Sense™ LED will turn on, showing “RESTRICTED”. Other problems may also be shown with error codes.
- At the end of the test cycle, “End” will display. The test cycle will end and the dryer will shut off automatically after a short delay.
What should I do if the Flow Sense™ display on my LG DLEX4500 shows “RESTRICTED”?
If the Flow Sense™ LED on the LG DLEX4500 shows “RESTRICTED”, it indicates that the exhaust system is severely restricted. You should have the system checked immediately, as performance will be poor.
What are the error codes for the LG DLEX4500 and their solutions?
Error codes for the LG DLEX4500 include:
| Error Code | Possible Causes | Solutions |
| tE1 or tE2 | Temperature sensor failure. | Turn off the dryer and call for service. |
| HS | Humidity sensor failure. | Turn off the dryer and call for service. |
| PS, PF, or nP | Electric dryer power cord is not connected correctly, or house power supply is incorrect. | Check the power supply or the connection of the power cord to the terminal block. Refer to the Connecting Electric Dryers section of this manual for complete instructions. |
| gAS | Gas supply or service turned off. (Gas Model only.) | Confirm that house gas shutoff and the dryer gas shutoff are both fully open. |
What should I check if the clothes on my LG DLEX4500 take too long to dry?
If clothes take too long to dry on the LG DLEX4500, check the following:
- Large load of heavy fabrics: Heavy fabrics retain more moisture. Separate these items into smaller loads of a consistent size to help reduce and maintain more consistent drying times.
- Dryer controls are not set properly: Use the appropriate control settings for the type of load you are drying. Some loads may require an adjustment of the dry level setting for proper drying.
- Lint filter needs to be cleaned: Remove the lint from the filter before every load. With the lint removed, hold the filter up to a light to see if it is dirty or clogged. With some loads that produce high amounts of lint, such as new bath towels, it may be necessary to pause the cycle and clean the filter during the cycle.
- House fuse is blown, circuit breaker has tripped, or power outage has occurred: Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. Due to the design of electric dryers, it is possible for a circuit problem to allow an electric dryer to run without heat.
- Dryer is overloaded: Divide extra large loads into smaller loads for better drying performance and efficiency.
- Dryer is underloaded: If you are drying a very small load, add a few extra items to ensure proper tumbling action. If the load is very small and you are using SENSOR DRY cycles, the electronic control cannot properly sense the dryness of the load and may shut off too soon. Use TIME DRY or add some extra wet clothes to the load.
- ENERGY SAVER option selected (on some models): If using the Normal cycle, deselect the ENERGY SAVER option. This option reduces energy use by adding an air dry section to the beginning of the cycle. It is normal to feel no heat at the beginning of the cycle while in ENERGY SAVER mode.
Why is the drying time on my LG DLEX4500 not consistent?
Drying time inconsistency on the LG DLEX4500 can be due to heat settings, load size, or dampness of clothing not being consistent.
The drying time for a load will vary depending on the type of heat used (electric, natural gas, or LP gas), the size of the load, the type of fabrics, the wetness of the clothes, and the condition of the exhaust duct and lint filter. Even an unbalanced load in the washer can cause poor spinning, resulting in wetter clothes which will take longer to dry.
What should I do if there are greasy or dirty spots on clothes dried in the LG DLEX4500?
If there are greasy or dirty spots on clothes dried in the LG DLEX4500, possible causes and solutions are:
| Possible Cause | Solutions |
| Fabric softener used incorrectly. | Confirm and follow the instructions provided with your fabric softener. |
| Clean and dirty clothes are being dried together. | Use your dryer to dry only clean items. Soil from dirty clothes can transfer to the clean clothes in the same or later loads. |
| Clothes were not properly cleaned or rinsed before being placed in the dryer. | Stains on dried clothes could be stains that were not removed during the washing process. Make sure that clothes are being completely cleaned or rinsed according to the instructions for your washer and detergent. Some difficult soils may require pre-treating prior to washing. |
What should I do if clothes are wrinkled after using the LG DLEX4500?
If clothes are wrinkled after using the LG DLEX4500, possible causes and solutions are:
| Possible Cause | Solutions |
| Clothes dried too long (over dried). | Over drying a load of laundry can lead to wrinkled clothes. Try a shorter drying time or LESS DRY setting and remove items while they still retain a slight amount of moisture. |
| Clothes left in dryer too long after cycle ends. | Use the WRINKLE CARE option. This feature will tumble the clothes briefly every few minutes for up to 3 hours to help prevent wrinkling. |
What should I do if clothes are shrinking after using the LG DLEX4500?
If clothes are shrinking after using the LG DLEX4500, possible causes and solutions are:
| Possible Cause | Solutions |
| Garment care instructions are not being followed. | To avoid shrinking your clothes, always consult and follow fabric care instructions. Some fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink when dried in a dryer. Use a low or no heat setting. |
What should I do about lint on clothes after using the LG DLEX4500?
If there is lint on clothes after using the LG DLEX4500, possible causes and solutions are:
| Possible Cause | Solutions |
| Lint filter not cleaned properly. | Remove the lint from the filter before every load. With the lint removed, hold the filter up to a light to see if it is dirty or clogged. If it looks dirty, follow the cleaning instructions. With some loads that produce high amounts of lint, it may be necessary to clean the filter during the cycle. |
| Laundry not sorted properly. | Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should be dried separately from clothes that are lint trappers (i.e., a pair of black linen pants). |
| Excess static in clothes. | Use a fabric softener to reduce static electricity. Be sure to follow the manufacturer’s instructions. Overdrying a load of laundry can cause a buildup of static electricity. Adjust settings and use a shorter drying time, or use SENSOR DRY cycles. |
| Dryer is overloaded. | Divide extra large loads into smaller loads for drying. |
| Tissue, paper, etc., left in pockets. | Check pockets thoroughly before washing and drying clothes. |
What should I do about excess static in clothes after drying in the LG DLEX4500?
If there is excess static in clothes after drying in the LG DLEX4500, possible causes and solutions are:
| Possible Cause | Solutions |
| Fabric softener is not used or used incorrectly. | Use a fabric softener or the REDUCE STATIC option, if equipped, to reduce static electricity. Be sure to follow the manufacturer’s instructions. |
| Clothes dried too long (overdried). | Overdrying a load of laundry can cause a buildup of static electricity. Adjust settings and use a shorter drying time, or use MANUAL DRY cycles. Select a LESS DRY setting on SENSOR DRY cycles, if necessary. |
| Drying synthetics, permanent press, or synthetic blends. | These fabrics are naturally more prone to static buildup. Try using fabric softener, or use LESS DRY and/or shorter TIME DRY time settings. |
What should I do if clothes have damp spots after a Sensor Dry cycle on the LG DLEX4500?
If clothes have damp spots after a Sensor Dry cycle on the LG DLEX4500, possible causes and solutions are:
| Possible Cause | Solutions |
| Very large load or very small load. Single large item such as a blanket or comforter. | If items are too tightly packed or too sparse the sensor may have trouble reading the dryness level of the load. Use a TIME DRY cycle for very small loads. Large, bulky items such as blankets or comforters can sometimes wrap themselves into a tight ball of fabric. The outside layers will dry and register on the sensors, while the inner core remains damp. When drying a single bulky item, it may help to pause the cycle once or twice and rearrange the item to unwrap and expose any damp areas. To dry a few remaining damp items from a very large load or a few damp spots on a large item after a sensor cycle has completed, empty the lint trap, then set a TIME DRY cycle to finish drying the item(s). |
What should I do if I have trouble connecting my LG DLEX4500 appliance and smartphone to the Wi-Fi network?
If you have trouble connecting your LG DLEX4500 appliance and smartphone to the Wi-Fi network, possible causes and solutions are:
| Possible Cause | Solutions |
| The password for the Wi-Fi network was entered incorrectly. | Delete your home Wi-Fi network and begin the registration process again. |
| Mobile data for your smartphone is turned on. | Turn off the Mobile data on your smartphone before registering the appliance. |
| The wireless network name (SSID) is set incorrectly. | The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) |
| The router frequency is not 2.4 GHz. | Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. |
| The appliance is too far from the router. | If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater. |
What should I check if the water level sensor on my LG DLEX4500 indicates an error during a STEAM CYCLE, but no error code is shown?
If steam does not generate on the LG DLEX4500 but no error code is shown, the possible cause is a water level error. You should unplug the dryer and call for service.
What should I check if odors remain in clothing after using the Steam Fresh™ cycle on my LG DLEX4500?
If odors remain in clothing after using the Steam Fresh™ cycle on the LG DLEX4500, the possible cause is that Steam Fresh™ did not remove odor completely. Fabrics containing strong odors should be washed in a normal cycle.
How do I perform the Installation Test (Duct Check) for my LG DLEX4500?
To perform the Installation Test (Duct Check) on the LG DLEX4500:
Activating the Installation Test:
- Remove the drying rack and literature, and then close the door. Do not load anything in the drum for this test, as it may affect the accuracy of the results.
- Press and hold Signal and Temp. Then press the Power button. (On models with a glass touch control panel, press the Power button then IMMEDIATELY press and hold the other 2 buttons.) This button sequence activates the installation test. The code will display if the activation is successful.
- Press the START/PAUSE button. The dryer will start the test, which will last a few minutes. The heat will be turned on and the temperatures in the drum will be measured.
Check the display for results. During the test cycle, monitor the Flow Sense™ display on the control panel. If the Flow Sense™ LED has not turned on when the cycle ends, the exhaust system is adequate. If the exhaust system is severely restricted, the Flow Sense™ LED will turn on. Other problems may also be shown with error codes. At the end of the test cycle, End will display. The test cycle will end and the dryer will shut off automatically after a short delay.
How can I check the duct condition for my LG DLEX4500 after installation?
If the Flow Sense™ Display on the LG DLEX4500 is turned on, check the exhaust system for restrictions and damage. Repair or replace the exhaust system as needed.
Check the Duct Condition:
- Do not interrupt the test cycle, as this could result in inaccurate results.
- Even if the Flow Sense display does not light up during the test cycle, some restrictions may still be present in the exhaust system. Refer to the Venting the Dryer section of this manual for complete exhaust system and venting requirements.
Check for blockages and lint buildup:
- Avoid long runs or runs with multiple elbows or bends.
- Check for blockages and lint buildup, such as excess or crushed transition duct or too many elbows or exhaust too long.
- Check for blockages and lint buildup, such as lint buildup or blockage.
- Make sure the ductwork is not crushed or restricted, checking for crushed or damaged exhaust.
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