JABRA ENGAGE 65 (01) PDF MANUAL


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PDF Content Summary: Jabra > >< < 65User manual

1. Welcome........................................4 2. What’shttpwww. // box.........................5 2.1 Stereo variant
2.2 Mono variant
2.3 Convertible variant
3. How to wear..................................8 3.1 Stereo/Mono headset
3.2 Convertible headset
3.3 How to change the convertible headset EarGel
3.4 How to change the convertible headset EarHook
3.5 How to change the convertible headset wearing style
4. How to charge........................... 12 4.1 Connect to power
4.2 Charge the headset
4.3 Headset PowerNap
5. How to connect......................... 15 5.1 Connect to a desk phone with a headset port
5.2 Connect to a desk phone without a headset port
5.3 Connect to a computer
5.4 Connect headset to a computer
6. How to use ................................ 19 6.1 Stereo/Mono headset overview
6.2 Convertible headset overview
6.3 Base overview
6.4 Base status LEDs
6.5 How to change voice prompt language
6.6 How to adjust the microphone volume for desk phone calls
6.7 How to find a dial tone for desk phones 6.8 How to add a new primary headset
6.9 How to reset
7. How to make calls ................... 27 7.1 Basic call usage
7.2 Merge calls
7.3 Conference calls
7.4 Transfer a call from desk phone to headset 7.5 Transfer a call from headset to desk phone 7.6 Multiple call handling
8. How to change settings.......... 36 9. Jabra Direct................................ 38 9.1 Firmware update
10.Support....................................... 39 10.1 FAQ
10.2 How to care for your device
10.3 Replacement accessories
1. Welcome
Thank you for using the Jabra Engage 65. We
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hope you will enjoy it!
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Jabra Engage 65 features
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• Flexible connectivity
Connect to desk phone and computer
• World’s lightest DECT headset
18 grams (convertible)
• Avoid disturbances
Built-in Busylight
• Use all day long
Up to 13 hours talk time (stereo/mono)
Up to 9 hours talk time (convertible)
• Take calls anywhere in the office
Up to 150 meters/490 feet range
(stereo/mono)
Up to 100 meters/325 feet range
(convertible)
• Secure confidential calls
DECT AES 256 bit encryption
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2. What’s in the box
The Jabra Engage 65 comes with one of three
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different headset styles: stereo, mono, and
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convertible.
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2.1 Stereo variant

Base
Stereo headset

Power cable Telephone Micro-USB

cable
cable

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2.2 Mono variant Base
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Mono
headset

Power cable Telephone Micro-USB

cable
cable

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2.3Convertible variant
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Base Convertible headset
Headband EarHook EarGels

Power cable Micro-USB cable Telephone cable
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3. How to wear
3.1 Stereo/Mono headset
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The headset can be worn with the microphone N
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on the left or the right.
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3.2Convertible headset
The headset can be worn on the left or the H
right ear.
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3.3How to change the convertible headset EarGel
Large Small
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3.4 How to change the convertible headset EarHook
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The EarHooks are flexible, and can be bent to suit your ear for a secure and comfortable fit.
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3.5 How to change the convertible headset wearing style
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4. How to charge
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4.1 Connect to power
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Plug the base into a power supply using the supplied power cable.
It is recommended to connect the telephone or computer cables before connecting the base to a power supply (see Chapter 5 for more information).
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4.2Charge the headset
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The headset will charge whenever it is docked in a base that is connected to a power supply. The status LED on the headset and the battery icon on the base will pulse to indicate the headset is charging.
The stereo/mono headsets have up to 13 hours of battery, and the convertible headset has up to 9 hours of battery.
All headsets take approx. 1.5 hours to fast charge to full. 40% of the battery will charge in approx. 30 minutes.
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4.3Headset PowerNap
To conserve battery, the headset will H
automatically power off when it has not been
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docked for 30 minutes, has not been moved, G
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and is not in use.
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To end PowerNap, either move the headset (the headset has a built-in motion sensor), press any button on the headset (must be configured in Jabra Direct), or dock the headset in the base.
PowerNap can be permanently turned off using Jabra Direct.
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5. How to connect
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5.1 Connect to a desk phone with a
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headset port
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This type of desk phone has a dedicated headset port. These phones typically have a button on the front panel for switching between the desk phone handset and the headset.
1.Plug the supplied telephone cable into the port marked on the base, and into the headset port on the desk phone.
2.Plug the base into a power supply using the supplied power cable.
Note: For more assistance with your specific desk phone, visit http://www.jabra.com/compatibilityguide.
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5.2Connect to a desk phone without a headset port
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This type of desk phone does not have a
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dedicated headset port.
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1.Unplug the handset cable from the handset port on the desk phone, and plug it into the port on the base.
2.Plug the supplied telephone cable into the port marked on the base, and into the handset port on the desk phone.
3.Plug the base into a power supply using the supplied power cable.
Note: For more assistance with your specific desk phone, visit http://www.jabra.com/compatibilityguide.
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5.3Connect to a computer
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1. Plug the supplied micro-USB cable into the port marked on the base, and into an available USB port on your computer.
2.Plug the base into a power supply using the supplied power cable.
3. Ensure the Jabra Engage 65 is set as the default playback device and recording device in your operating system’s sound settings, and/or your preferred softphone (e.g. Skype for Business). It is recommended to
download and install Jabra Direct from
jabra.com/direct.
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5.4 Connect headset to a computer
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1. Plug the supplied micro-USB cable into an available USB port on your computer.
2.Press and hold either the Volume up, or Volume down, or Mute button on the
headset while plugging the other end of the micro-USB cable into the headset. Once the LED on the headset stops flashing green, release the button.
3.The headset can now be selected as as audio playback device on the computer.
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6. How to use
6.1 Stereo/Mono headset overview
Volume
button
Call button
Status and
Busylight LED
Volume
button
6.2Convertible headset overview
Volume
button
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Busylight
Mute
button

Status and Busylight LED
Mute
button
Call button
Volume
button
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6.3Base overview
Mute
Answer
call
Battery
status
Desk phone
status
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End/reject
call
Conference
(additional
headsets)
Computer
status

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6.4Base status LEDs
Microphone
muted
Microphone
unmuted
Incoming call
Active call
Call muted
Call merged
Call on hold
Battery charging (pulsing)
Battery full
Battery medium
Battery low
Battery very low (flashing)
PowerNap mode (pulsing)
Target phone is desk phone
Incoming call on desk phone
(flashing)
Active call on desk phone
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Incoming call
Active call
Call muted
Call merged
Conference call
Pairing additional
headset (flashing)
Headset undocked
Incoming call
Active call
Call muted
Call on hold
Call merged
Target phone is computer Incoming call on computer (flashing)
Active call on computer

Held call on desk phone
Held call on computer
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6.5How to change voice prompt language
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There are 5 available languages for the headset
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voice prompts: English, German, French, G
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Japanese, and Spanish.
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To change language:
1.When not on a call, hold both volume buttons (2 secs) on the headset to access the voice-guided settings menu. The first available setting is the voice prompt
language.
2.Press the Volume buttons to cycle through the available languages.
3.Press the Call button to accept the
language.
4.Hold both volume buttons (2 secs) on the headset to exit the voice-guided settings menu. The base will reboot and the new setting will be saved.
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6.6 How to adjust the microphone volume for desk phone calls
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To adjust the desk phone microphone volume, press or buttons, located on the bottom of the base.
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6.7 How to find a dial tone for desk phones
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If you cannot hear a dial tone in your desk phone, it may be necessary to adjust the dial tone switch to a different setting.
The dial tone switch is located on the bottom of the base. Use a pointed object to rotate the switch between the different settings, until you do hear a dial tone in the headset. The default setting is A.
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6.8How to add a new primary headset
There are three methods for adding a new H
primary headset to the base:
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A) If the current primary headset is not within E
range of the base or is turned off, simply dock the new headset in the base. It will become the primary headset. The conference and headset status LED on the base will flash to indicate the new headset is now the primary headset.
B) If the current primary headset is within range of the base and is turned on, and the base is not on a call, dock the new headset in the base and hold the Call button (1 sec) on the headset until the conference and headset status LED on the base flashes, indicating that it is now the primary headset.
C) If Easy pairing has been enabled in Jabra Direct, and the current primary headset is not on a call, simply dock the new headset in the base. It will become the primary headset. The conference and headset status LED on the base will flash to indicate the new headset is now the primary headset.
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6.9 How to reset
Resetting the headset and the base resets all settings.
3 sec.
To reset:
1. Dock the headset in the base.
2.Simultaneously press and hold the Answer call button and the End call button on the base for 3 seconds. The headset and base will reboot and all settings will return to their default values.
The base and headset can also be reset using Jabra Direct.
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7. How to make calls
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7.1 Basic call usage
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Function Action
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Press the Call button on

Power on
the headset, or undock the headset from the base

Power off Hold the Call button for 4 seconds
Press the Call button,

Answer call
End call
Reject call
Switch target phone
undock the headset,
or tap on the base
Press the Call button, dock the headset, or tap on the base
Double-press the
Call button, or tap on the base
Undock the headset and hold the Call button for 1 second
Alternatively, hold on the base for 1 second

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Adjust volume
Toggle
Busylight
Access the
Voice-guided settings menu
Mute/un-mute microphone
Mute/un-mute microphone
Press the Volume buttons.
The convertible headset uses a motion sensor to detect which button is volume up and which is volume down, depending on the headset orientation
Press both Volume buttons at the same time
Hold (3 secs) both Volume buttons at the same time
Press the Mute button (stereo/mono headset)
Press the Mute button (convertible headset)
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7.2 Merge calls
It is possible to merge an incoming call with a H
current call.
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To merge calls:
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1. Hold the Call button (2 secs) on the headset, or press on the base to accept the
incoming call. This will place the current call on hold.
2.Hold (2 secs) to merge the calls.
To unmerge the calls, hold (2 secs) on the base.
To end the merged call, dock the headset or press the Call button on the headset.
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7.3 Conference calls
Add headset(s) to a conference call H
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Up to three additional headsets can be
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connected to one base for conferencing.
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Primary headset
Primary headset
Additional headset

1. Undock the primary headset.
2.Dock an additional headset in the base. It will attempt to pair to the base.
3.A voice prompt will play in the primary headset. Press the Call button on the
primary headset to accept the additional headset to the conference. The audio will now be shared between headsets.
By default, the additional headset will be muted.
Note: It is possible to use Jabra Engage 75 headsets for conference calls. See section Add headset(s) to a conference call.
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Add headset(s) to a conference call without docking
Up to three additional headsets can be
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connected to one base, without the need to
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dock the headsets.
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1.Undock the primary headset.
2.Power off the additional headset by holding the Call button for 4 seconds.
3.Hold (3 secs) on the base. The conference LED on the base will flash.
4.Put the additional headset into pairing mode by holding the Call button for 5 seconds until the status LED on the headset flashes blue.
5.A voice prompt will play in the primary headset. Press the Call button on the
primary headset to accept the additional headset to the conference. The audio will now be shared between headsets.
By default, the additional headset will be muted.
Note: It is possible to use Jabra Engage 75 headsets for conference calls.
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End or leave a conference call
To end the call for all headsets, press the Call button on the primary headset, or dock the
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primary headset in the base.
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Additional headsets can leave the conference E
by pressing the Call button on the headset, or by docking the additional headset in the primary headset’s base (not the additional headset’s base). The conference call will continue for all other headsets.
Permanent conference mode
By default, the conference will end automatically for all additional headsets when the call ends.
It is possible to continue the conference with the additional headsets until the primary headset is docked, by changing this setting in Jabra Direct.
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7.4 Transfer a call from desk phone to headset
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To transfer a call:
1. Select the desk phone as the target phone on the base.
2. Lift the headset from the base, or tap the Call button on the headset. The call audio will transfer from the desk phone handset to the headset. If necessary, press the headset button on the desk phone and do not hang up the handset until the call is finished.
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7.5 Transfer a call from headset to desk phone
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To transfer a call from the headset to a desk phone, lift the desk phone handset and then dock the headset in the base.
The call audio will transfer from the headset to the desk phone if the base is plugged into the handset port on the desk phone, otherwise press the headset button on the desk phone.
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7.6 Multiple call handling
The headset and base can accept and handle H
multiple calls at the same time.
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Multiple call handling
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Answer incoming call and put
current call on hold Tap on the base
Switch between held call and
active call Tap on the base
Reject incoming call, while on a
current call Tap on the base
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8. How to change
settings
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Headset and phone settings can be changed G
using the voice-guided settings menu.
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Alternatively, all settings can be changed using Jabra Direct on your computer. Download Jabra Direct at jabra.com/direct.
Menu Navigation

Access the
Voice-guided settings menu
Cycle through setting options
Exit the
Voice-guided settings menu
Accept setting option
Hold (3 secs) both the Volume up and the
Volume down button at the same time
Press the Volume up or the Volume down button
Hold (2 secs) both the Volume up and the
Volume down button at the same time
Press the Call button to accept the announced setting option. You will cycle to the next setting

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Settings
Voice prompt language
Select the headset voice language from a list of 5 languages
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Voice prompts Select to enable voice prompts
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Mute reminder tone
Desk phone
Select to use a periodic audio reminder when the microphone is muted

ringtone Select a ringtone for desk phones

Desk phone ringtone
volume
Softphone
Select the ringtone volume for desk phones

ringtone Select a ringtone for softphones

Softphone ringtone volume
Range or density
Select the ringtone volume for softphones
Select if the base should be optimized for improved range, or improved density

Hook lifter type Select the hook lifter type Default phone Select which phone type is the default
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9. Jabra Direct
Jabra Direct is computer software designed to
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support, manage, and enable optimal
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functionality for your Jabra devices.
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Download via jabra.com/direct
9.1 Firmware update
Jabra Direct will notify you when there is a firmware update available.
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10. Support
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10.1 FAQ
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View the FAQs at jabra.com/engage.
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10.2How to care for your device
• It is recommended to keep the headset between -5°C and 45°C (23°F and 113°F). • Do not store the headset for extended periods of time without recharging the
battery (max. three months).
• If the headset or base becomes dirty, it is recommended to clean them with a soft, lint-free cloth that has been dampened with clean water.
10.3Replacement accessories
Replacement or additional accessories can be purchased online at jabra.com/accessories.
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© 2018 GN Audio A/S. All rights reserved. Jabra® is a trademark of GN Audio A/S.
Made in China
MODEL: Model: WHB051BS
WHB050HS
WHB051HS
Declaration of Conformity can be found on
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http://www.jabra.com/docRE


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