Free English FRIZZLIFE LP365-P (01) PDF document. Download the PDF, use the online viewer, or browse the FAQs for easy troubleshooting.


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How do I inspect the package contents for the FRIZZLIFE LP365-P?

Please take out the system and all the components from the box. Inspect them carefully according to “Product Introduction”, and make sure nothing is missing or damaged during shipping. If any parts are cracked or broken, please do not proceed with installation.


What are the specifications for the FRIZZLIFE LP365-P?

Specification LP365-P
Dimension (L*W*H) 5.7″ * 3.1″ * 4.3″
Battery Type 3.7V Lithium-ion (Internal)
Power Adapter Supply 100-240V, 50/60Hz, 5V/1A
Wireless Frequency 2.4 GHz & 5.0 GHz
Applicable Water Pressure 0-110 psi
Applicable Water Temperature 34-122 °F
Measuring Range 0.01-18.00 gpm
Waterproof Level IP67
Water Pressure Monitor

What are the precautions for installing the FRIZZLIFE LP365-P?

1. This device needs to be installed on the main water supply pipeline (after the water meter)

2. Clean pipes thoroughly before installation to prevent product damage from debris

3. Avoid placing near high-temperature heat sources

4. Ensure water flow direction aligns with device inlet

5. Please follow installation requirements in manual, refer to “Product Installation”


What are the components included in the FRIZZLIFE LP365-P package?

1 Smart Water Shutoff

2 1″-3/4″ Adaptor * 2

3 Power Cord *1

4 Washer *2

5 Pipe Tape *1

6 Power Plug *1


What do the indicators on the display screen of the FRIZZLIFE LP365-P mean?

a. WiFi Indicator:

-Light on: WiFi connected

-Flashing: ready to pair

-Light off: WiFi disconnected

b. Internal Battery Indicator:

-Light on: current battery level

c. External Power Indicator:

-Light on: power plugged in, charging

-Light off: no power plugged in

d. Leak Protection Indicator:

-Protect: monitoring mode is on

-Unprotect: monitoring mode is off

e. Protection Mode:

-Value: current protection mode

Auto: mode (1-3)

Advanced: mode (4-6)

f. Valve Indicator:

-Close: valve closed

-Open: valve open


What is displayed for Flow Rate on the FRIZZLIFE LP365-P screen?

g. Flow Rate:

Mean: real-time water flow rate

Units: GPM or L/h


What is displayed for Temperature on the FRIZZLIFE LP365-P screen?

h. Temperature:

Mean: real-time temperature in the pipe

Units: °F or °C


What is displayed for total Water Consumption on the FRIZZLIFE LP365-P screen?

i. Water Consumption (total):

Mean: total cumulative water consumption

Units: gal or m³


What is displayed for daily Water Consumption on the FRIZZLIFE LP365-P screen?

j. Water Consumption (day):

Mean: today’s water consumption

Units: gal or m³


What is Alarm Setting-Allowed Continuous Water Flow Time on the FRIZZLIFE LP365-P (Only in protect mode 4-6)?

k. Alarm Setting-Allowed Continuous Water Flow Time (Only in protect mode 4-6):

Mean: If the continuous water flow time reaches the set value, it will be considered as a leak, the device will automatically shut off the valve and alarm

Units: hr


What is Alarm Setting-Allowed Continuous Water Flow Volume on the FRIZZLIFE LP365-P (Only in protect mode 4-6)?

l. Alarm Setting-Allowed Continuous Water Flow Volume (Only in protect mode 4-6):

Mean: If the continuous water usage reaches the set value, it will be considered as a leak, the device will automatically shut off the valve and alarm

Units: gal or m³


What is Alarm Setting-Allowed Water Flow Rate on the FRIZZLIFE LP365-P?

m. Alarm Setting-Allowed Water Flow Rate:

Mean: you may have a small leak risk if you turn this on, you will not receive an alarm if you have continuous water flow rate less than the set value

Units: GPM or L/h


What does the Empty Pipe indication mean on the FRIZZLIFE LP365-P?

n. Empty Pipe:

Mean: No water in the pipe or air bubbles in the pipe


What does the Error Indicator (EO-E5) mean on the FRIZZLIFE LP365-P?

o. Error Indicator:

Mean: device fault code reporting (EO-E5), Please refer to ‘Error Display’ for troubleshooting


What is Leakage Warning -In Advance Leak Warning on the FRIZZLIFE LP365-P?

p. Leakage Warning -In Advance Leak Warning:

Mean: pre-alarm notification for water leakage


What does Leakage -Water Leak Detected mean on the FRIZZLIFE LP365-P?

q. Leakage -Water Leak Detected:

Mean: leak detected, the device will automatically shut off the valve


What does Water Pressure display mean on the FRIZZLIFE LP365-P?

r. Water Pressure (Model LP365-P):

Mean: real-time pressure in the pipe


How do I enter Pairing Mode on the FRIZZLIFE LP365-P?

After plugging in, long press the “Protect Unprotect” and “Query ▲” for 5 seconds Until the wifi symbol flashes. The system will beep and enter pairing mode.


How do I switch the valve on the FRIZZLIFE LP365-P?

Long press the “Valve control ▾” for 5 seconds, the system will beep and open/close valve.


How do I switch protection on or off for the FRIZZLIFE LP365-P?

Long press the “Protect Unprotect” for 5 seconds, The system will beep and turn on/off protection.

Protect: the device will monitor your home for leaks. It will alarm and close the valve automatically if a leak is detected.

Unprotect: The device will not monitor for leaks.


How do I browse device information on the FRIZZLIFE LP365-P?

Touch “Query ▲” to scroll up.

When the system is in “Protect 1”, “Protect 2”, “Protect 3”, You can sequentially view: “Flow Rate”-“Temperature”—“Water Pressure(LP365-P)”—“Water Consumption(Total)”—“Water Consumption(day)”—“Allowed Water Flow Rate”—“Error”.

When the system is in “Protect 4”, “Protect 5”, “Protect 6”, you can also view two extra pieces of information: “Allowed Continuous Water Flow Time” and “Allowed Continuous Water Flow Volume”.

Touch “Valve control ▾” to scroll down view “Current Time”.


How do I enter the Settings Interface to set alarm parameters on the FRIZZLIFE LP365-P?

Step 1: Enter Settings Interface.

Long press the “Settings” for 5 seconds, the system will beep and enter the setting interface.


How do I set the Protection Mode (1-6) on the FRIZZLIFE LP365-P during settings?

Step 2: Set Protection Mode (1-6).

When the “Protect 2” is flashing, it indicates that you’re currently adjusting this setting.

Touch “Query ▲” or “Valve control ▾” to select the protection mode (1-6).

Touch “Settings” to confirm and proceed to the next parameter.


How do I set the Allowed Continuous Water Flow Time on the FRIZZLIFE LP365-P (Only in protect mode 4-6)?

Step 3: Set Allowed Continuous Water Flow Time (Only in protect mode 4-6).

When the “Warning 0.2 hr” is flashing, it indicates that you’re currently adjusting this setting.

Touch “Query ▲” or “Valve control ▾” to select the warning time.

Touch “Settings” to confirm and proceed to the next parameter.


How do I set the Allowed Continuous Water Flow Volume on the FRIZZLIFE LP365-P (Only in protect mode 4-6)?

Step 4: Set Allowed Continuous Water Flow Volume (Only in protect mode 4-6).

When the “Warning 260 gal” is flashing, it indicates that you’re currently adjusting this setting.

Touch “Query ▲” or “Valve control ▾” to select the warning volume.

Touch “Settings” to confirm and proceed to the next parameter.


How do I set the Allowed Water Flow Rate on the FRIZZLIFE LP365-P?

Step 5: Set Allowed Water Flow Rate.

When the “Warning 0.02 GPM” is flashing, it indicates that you’re currently adjusting this setting.

Touch “Query ▲” or “Valve control ▾” to select the warning flow rate.

Touch “Settings” to confirm and proceed to the next parameter.


How do I set the Local Time on the FRIZZLIFE LP365-P?

Step 6: Set Local Time.

When the “00:02” is flashing, it indicates that you’re currently adjusting this setting.

Touch “Query ▲” or “Valve control ▾” to calibrate local time.

Touch “Settings” to confirm and exit settings page.


How do I return to the home screen after adjusting settings on the FRIZZLIFE LP365-P?

Step 7: Return to the home screen.

Touch “Protect Unprotect” or automatic exit after adjusting all parameters.

Tips: If you don’t want to change the value, just touch “Settings” again to keep the current value, it will automatically proceed to the next step or touch “Protect Unprotect” to return to the home screen.


How do I clear an alarm on the FRIZZLIFE LP365-P after a leak is detected?

Step 1: Long press “Protect Unprotect” for 5 seconds, the system will beep and clear alarm successfully. Note: The device is currently in an unprotected state, meaning your water usage is not being monitored. Please remember to re-enable protection by following step 2 !

Step 2: Long press “Protect Unprotect” again for 5 seconds, the system will beep and Re-enable protection.


How do I reset the device to factory settings on the FRIZZLIFE LP365-P?

Long press “Protect Unprotect” and “Valve control ▾” for 10 seconds, the system will beep and restore factory settings.


How do I switch units on the FRIZZLIFE LP365-P?

Long press the “Protect Unprotect” and “Settings” for 5 seconds, The system will beep and switching units successful.


How do I switch the Water Inlet/Outlet Direction on the FRIZZLIFE LP365-P?

Step 1: long press the “Query ▲” and “Valve control ▾” buttons for 5 seconds, the system will beep and displays the following icon: Note: The icon’s movement direction indicates the current water flow direction.

Step 2: long press the “Protect Unprotect” and “Settings” for 5 seconds, the system will beep and switch water inlet direction. Repeat step 2 to switch the water flow direction again.

Step 3: long press the “Query ▲” and “Valve control ▾” buttons for 5 seconds, the system will beep and confirm your settings (Auto-confirm and exit after 15s of inactivity).


What are the steps for pairing the FRIZZLIFE LP365-P with the “Smart Life” APP?

Step 1: Connect the device to power cord and plug it in.

Step 2: Long press “Protect Unprotect” and “Query ▲” for 5 seconds, the system will beep and enter pairing mode (wifi symbol flashing).

Step 3: Turn on your phone’s Bluetooth and WiFi.

Step 4: Open the “Smart Life” app, tap on “+” button “Add Device” in the top right corner of the app homepage.

Step 5: An “add” prompt will automatically appear, then follow the on-screen instructions to complete the device addition and setup.


What should I check if I am unable to pair the FRIZZLIFE LP365-P?

1. Ensure the device is powered on and in pairing mode

2. Ensure the router is turned on and has a stable signal

3. Ensure that your phone’s Wi-Fi and Bluetooth are turned on and functioning properly

4. Ensure that you have downloaded the correct ‘Smart Life’ app

5. Try to place the device closer to the router


Where should the FRIZZLIFE LP365-P be installed on the main water supply line?

This is where the Frizzlife Smart Water Shutoff belongs on the main water supply line:

If you don’t have a whole house filter: Water Meter -> Water Shutoff -> Pressure Reducing Valve -> Smart Water Shutoff -> Wireless Router

If you already have a whole house filter: Water Meter -> Water Shutoff -> Pressure Reducing Valve -> Smart Water Shutoff -> House Water Filter -> Wireless Router


How do I connect the FRIZZLIFE LP365-P to a 3/4″ water pipe?

If the diameter pipe is 3/4″: 3/4″Pipe -> 1″ to 3/4″ Adaptors -> Washer -> 1″ Thread (to device)


How do I connect the FRIZZLIFE LP365-P to a 1″ water pipe?

If the diameter pipe is 1″: 1″ Pipe -> Pipe Tape on 1″ Thread -> 1″ Thread (to device)


What are the acceptable Installation Methods for the FRIZZLIFE LP365-P?

Horizontal installation Method 1: Water flow direction is from A to B, with A as inlet and B as outlet.

Horizontal installation Method 2: Water flow direction is from A to B, with A as inlet and B as outlet (diagram shows pipe orientation).

Vertical Installation Method 3:

*If conditions permit, allow A (inlet pipe) >5 inches, B (outlet pipe) >3 inches

*Ensure device screen should face upwards. (horizontal installation)

*Ensure water flow direction is upwards. (vertical installation)


How do I run a Leak Test for the FRIZZLIFE LP365-P using the “Smart Life” APP?

Go to “Smart Life” APP, turn off all the fixtures and tap ‘Leak Test’. During the test, please ensure that the main water supply valve is open and all fixtures are closed. Do not turn on any fixtures during the test.


What are the possible reasons and solutions for the “E0” Error Display on the FRIZZLIFE LP365-P?

Error Display Issue Possible Reasons Solution
E0 Power supply failure Low battery Charge immediately

What are the possible reasons and solutions for the “E1” Error Display on the FRIZZLIFE LP365-P?

Error Display Issue Possible Reasons Solution
E1 Empty pipe 1. No water in the pipe
2. Air bubbles in the pipe
1. Run water through the pipes
2. Open the faucet fully to remove air bubbles

What are the possible reasons and solutions for the “E2” Error Display on the FRIZZLIFE LP365-P?

Error Display Issue Possible Reasons Solution
E2 Reversed flow direction Device inlet and outlet are in the opposite direction of actual water flow Switch device water inlet direction, refer to “Operation and Setting”

What are the possible reasons and solutions for the “E3” Error Display on the FRIZZLIFE LP365-P?

Error Display Issue Possible Reasons Solution
E3 Excessive flow rate Excessive water pressure Adjustment of water pressure in pipes

What are the possible reasons and solutions for the “E4” Error Display on the FRIZZLIFE LP365-P?

Error Display Issue Possible Reasons Solution
E4 Temperature sensor failure / Please contact customer service team

What are the possible reasons and solutions for the “E5” Error Display on the FRIZZLIFE LP365-P?

Error Display Issue Possible Reasons Solution
E5 Water valve failure Water valve blocked by impurities 1. Long press “Valve control” repeatedly
2. If the issue cannot be solved, please contact customer service team

What should I do if the screen button on the FRIZZLIFE LP365-P has no response?

Fault Possible Cause Solution
No response from the screen button Improper Operation Refer to “Operation and Setting”
No response from the screen button The screen is damaged Please contact customer service team

What should I check if I am unable to pair the FRIZZLIFE LP365-P and the screen is not responding?

Fault Possible Cause Solution
Unable to pair APP software issues Make sure you’ve got the right ‘Smart Life’ app and that it’s up-to-date
Not plugged in Connect the power cord and plug it in
The device is not in pairing mode Refer to “Device-to-App Connection Guide”
Bluetooth on the phone is not turned on Turn on Bluetooth
The phone is not connected to the home Wi-Fi network Connect to home Wi-Fi
Unable to pair Wi-Fi router malfunction Check router network status
Unable to pair Still unable to pair Please contact customer service team

What should I check if there is frequent disconnection between the app and the FRIZZLIFE LP365-P device?

The frequent disconnection between app and device Distance Issues: The device and router are too far apart or obstructed Try to place the router closer to the device if possible
The frequent disconnection between app and device Network Problems:Network latency, bandwidth limitations, or router issues Ensure a stable home network
The frequent disconnection between app and device Device issues Please contact customer service team

What should I do if there is no water output from the FRIZZLIFE LP365-P?

Fault Possible Cause Solution
No water output Water supply outage 1. Open the water valve
2. Check water supply

What should I check if there is water leakage at the connection point of the FRIZZLIFE LP365-P?

Fault Possible Cause Solution
Water leakage at connection point 1. No washer 1. Reset the o-ring
Water leakage at connection point 2. Not tightened 2. Tighten connections
Water leakage at connection point 3. Incorrect connection 3. Change o-rings
Water leakage at connection point 4. Incorrect tape wrapping of pipes 4. Wrap with plumber’s tape

What is the recommended operating environment for the FRIZZLIFE LP365-P?

1. Device operates best between 40-130°F, avoid strong electromagnetic fields and direct sunlight.

2. Keep environment dry and free from corrosive or hazardous materials.

3. Install at least 10 inches above ground, 40 inches away from walls, and 80 inches away from heating devices.

4. Regularly check power cords and plugs for firm connections and signs of damage or wear.

5. Regularly inspect pipe connections for leaks or looseness and repair or replace as needed.


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