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****** Page 1 ****** Acer Chromebook 31 1 USER’S MANUAL
****** Page 2 ****** 2- 0 2019. All Rights Reserved. Acer Chromebook 311 Covers: CB311-9HT This revision: July 2019 Sign up for an Acer ID and enjoy great benefits 1 . Ensure you are connected to the Internet. 2. Open acer.com and select your country. 3. Select Support > REGISTER A PRODUCT. 4. Sign up for an Acer ID or sign in if you already have an Acer ID. Register your Acer product After we receive your product registration, you will be sent a confirmation email with important data. Keep this email in a safe place. Manage your registered products Once you have completed the registration process, you can log onto account.acer.com using your Acer ID and password to see and manage all your registered products. Note It may take a few days for your information to be updated to the database. O Important This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual. Model number: Serial number: Date of purchase: Place of purchase: Google, Android, Google Play, YouTube and other marks are trademarks of Google LLC.
****** Page 3 ****** TABLE OF CONTENTS Getting started 4 Turn on your Chromebook 4 Select your language settings 4 Connect to a network….. 4 Accept the Terms of Service………………….. 4 First-time sign-in 4 Create a new GoogleTM Account 4 Browse as a guest 4 Sign in to your Google Account . 5 Your Acer Chromebook tour 6 Front view 6 Keyboard view 7 Function keys.. 7 Touchpad … 8 Left view 9 Right view …. 10 USB 3.1 Gen 1 information ….. ….. …. 10 USB Type-C information .. 10 Bottom view. 11 The Chrome OS Desktop 12 Window controls . 12 Shelf 13 Launcher .. 13 Pinned apps. 14 Status 14 Apps & extensions 15 Managing apps 15 Installing apps from Chrome Web Store 15 Installing apps from Google Play Store . 16 Removing apps from Chrome OS. 16 Google Drive 16 Difference between Drive and Files apps . 17 Creating a new document .. 17 Sync files from Downloads to Google Drive. 17 Enable offline access to Google Drive files… 18 18 Gmail Composing an email 18 YouTube 19 Playing video or audio files Other Supported File Types.. Chrome OS tips and tricks Documents How to create documents . Finding your documents.. How to share documents with other users How to start a video chat How to listen to music How to watch videos, TV, or movies… Working with Microsoft Office (Word, Excel, and Powerpoint) documents ….. .. 23 Open and edit Microsoft Office files using Google’s office compatibility mode Convert Microsoft Office files to Google Drive formats… Export Google Drive documents as Microsoft Office files….. . Opening Microsoft Office files using Microsoft’s Office Online apps from the Chrome Web Store or Google Play Store. How to use your Chromebook when there’s no internet …………………………… Gmail Offline Google Drive Settings Changing the language settings Changing the clock settings Customizing appearance . Customizing the wallpaper……………. Customizing the theme Setting up a printer . Updating Chrome OS Automatic update .. Manual update . Resetting your Chromebook Help Online and offline help Table of contents – 3 19 19 20 20 20 21 21 21 22 22 23 23 23 24 24 25 25 27 27 28 28 28 28 29 29 29 30 30 32 32
****** Page 4 ****** 4 – Getting started GETTING STARTED Turn on your Chromebook On the Chromebook, the power button is located at the top-right corner of the keyboard. A “Welcome” screen will appear when the Chromebook first boots up. Select your language settings Use the “Language” drop-down list to choose your default language setting. If there is more than one way to type in your language, you may be prompted to select a keyboard input method as well. Connect to a network Select a network from the “Connect to network” list to connect to the Internet. If network access is protected, you will need an access password to connect to it. Accept the Terms of Service Once connected to a network, accept the Terms of Service. Your Chromebook will then download any available system updates, so you automatically get the latest Chrome OS features. First-time sign-in Create a new Google TM Account You can create a new Google Account if you don’t already have one. Select Create a Google Account to set up a new account. A Google Account gives you access to useful web services developed by Google, such as Gmail, Google Drive, and Google Calendar. Browse as a guest You can also use the Chromebook without a Google Account by selecting Browse as a Guest.
****** Page 5 ****** Getting staffed – 5 Sign in to your Google Account If you already have a Google Account, enter your username and password in the sign-in box that appears and select the Sign in button. Google Sign in to your Chromebook ycnr email Forgot ernail? More options NEXT Back Important Sign in with your primary Google Account. This account will be set as the owner and is the only account that will be able to change certain Chrome settings.
****** Page 6 ****** 6 – Your Acer Chromebook tour YOUR ACER CHROMEBOOK TOUR Now that you are done setting it up, let us show you around your new Acer Chromebook. Front view 3 2 Icon Item Description Internal microphone for sound 1 2 3 Microphone recording. Displays computer output, supports Touchscreen multi-touch input. Web camera for video communication. Webcam A light next to the webcam indicates that the webcam is active.
****** Page 7 ****** Your Acer Chromebook tour – 7 Keyboard view 2 1 2 Icon Item Keyboard a It ctrl Description For entering data into your computer. Touch-sensitive pointing device which functions like a computer mouse. Pressing down anywhere on the pad Touchpad / click functions like the left button of a button mouse. Pressing down anywhere with two fingers functions like the right button of a mouse. Function keys The computer uses function keys or key combinations to access some hardware and software controls, such as screen brightness and volume. The dedicated function keys each have a specific function. Icon Function Previous Next Description Go to the previous page. Go to the next page.
****** Page 8 ****** 8 – Your Acer Chromebook tour Icon 4) Touchpad Function Reload Full-screen Next window Brightness down Brightness up Mute Volume down Volume up Search Description Reload the current page. Open the page in full-screen mode. Switch to the next window. Decreases the screen brightness. Increases the screen brightness. Turns off audio output. Decreases the volume. Increases the volume. Search from the Apps panel. The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your fingers across the surface of the touchpad. Action Click Two-finger tap (or alt-click) Two-finger swipe Drag and drop Gesture Press down on any part of the touchpad. Tapping the touchpad with two fingers or pressing (and holding) Alt on the keyboard and tapping the touchpad with one finger both equal a “right-click” on a computer mouse. Place two fingers on the touchpad and move them up and down to scroll vertically, left and right to scroll horizontally. Select the item you want to move with one finger. With a second finger, move the item. Release both fingers to drop the item. (This gesture works for files, not windows or icons.)
****** Page 9 ****** Left view 3 4 2 3 4 5 Icon A MicroSD 12 Item Battery indicator USB Type-C port with DC-in USB port MicroSD card slot Headset/speaker jack Your Acer Chromebook tour – 9 5 Description Indicates the computer’s battery status. Charging: The light shows amber when the battery is charging. Fully charged: The light shows blue when in AC mode. Connects to the provided USB Type-C power adapter and to USB devices with a USB Type-C connector. Supports DisplayPortTM over USB-CW Connects to USB devices. Insert a microSD card into this slot. Connects to audio devices (e.g., speakers, headphones), or a headset with microphone.
****** Page 10 ****** 10 – Your Acer Chromebook tour Right view – coa 3 Icon 2 Description Item USB port USB Type-C port with DC-in 2 3 Connects to USB devices. Connects to the provided USB Type-C power adapter and to USB devices with a USB Type-C connector. Supports DisplayPort w over USB-CTM Connects to a Kensington-compatible Kensington lock slot security lock. USB 3.1 Gen 1 information • USB 3.1 Gen 1 compatible ports are blue. • Compatible with USB 3.1 Gen 1 and earlier devices. • For optimal performance, use USB 3.1 Gen I-certified devices. • Defined by the USB 3.1 Gen 1 specification (SuperSpeed USB). USB Type-C information • USB 3.1 Gen 1 with transfer speeds up to 5 Gbps. • Supports DisplayPort”” audio/video output. • Delivers up to 3 A at 5 V DC for USB charging. • DC-in: requires power adapter or power source providing 45 W at 12/18-20 v. For optimal performance, please use a certified Acer power adapter or USB Power Delivery device.
****** Page 11 ****** Bottom view o o o O o o O Description Your Acer Chromebook tour- If o o o o Icon 1 Item Speakers Left and right speakers deliver stereo audio output.
****** Page 12 ****** 12 – The Chrome OS Desktop THE CHROME OS DESKTOP Window controls stoat won SL’PPGGt How Will You Make Your Mark? Window controls 3 Shelf 4 1 a Acer Acer Group 2 Secure httpsoqwww-acer.corn.•ac/en,eusocontent/home acer – searcn Acer.com 8 to F aceov Acer precator • 9 10 11 Number 1 2 3 4 5 Description Goes Backward and Forward in the current web browsing sessions’s history (closing and reopening the Chrome browser begins a new session). Select to Reload C the current webpage. Closes a tab. Opens a new tab. Type a web address or perform an internet search in this search box (also known as the “omnibox”). Minimizes the window into the desktop shelf.
****** Page 13 ****** The Chrome OS Desktop – 13 Number Description 6 7 8 9 10 11 Shelf Launcher Note Maximizes the window to take up the entire screen. Click again to return window to previous position. Also, select and hold to display a left and right arrow next to the icon. These neatly align the window to take up half the left side of the screen or the right side, respectively. Closes the entire window (tabs and all). Bookmark (save) webpage links to this quick-access area called the “bookmarks bar”. Select to bookmark (save) a link to the currrent webpage. Select to use any enabled extensions you have installed in Chrome from this extension list. Select to customize and control Google Chrome. Status area • 10:12 Apps pinned to shelf Specifications vary. Some icons may not be applicable to your Chromebook. Launcher Select the Launcher icon to display the launcher page. This is the fastest way to search for something. Simply start typing to search the internet, your bookmarks, any files you have stored in your Google Drive, and items in the Web Store. The Launcher page is also the place to access all your apps. Below the search box are your frequently-used apps. Simply select one to open it. To see all apps you have installed, select
****** Page 14 ****** 14 – The Chrome OS Desktop Pinned apps You can pin or unpin apps on the shelf. To pin an app to the shelf 1 . Select the Launcher icon. 2. Click to select All Apps (or type the name of the desired app). 3. Locate and two-finger tap the desired app icon. 4. Select Pin to shelf. To reorder the apps on the shelf, just drag them around. To unpin an app from the shelf 1 . Locate and two-finger tap the desired app icon from the shelf. 2. Select Unpin Status area The Status area enables you to see vital computer information at a glance, such as the time, Wi-Fi signal strength, and battery life. Tap the Status area to display a box with more options. Icon O Description Notifications Lock screen Volume control Bluetooth status Night light Brightness control Icon Description Shut down Settings Wireless network connection Battery status Keyboard
****** Page 15 ****** Apps & extensions – 15 APPS & EXTENSIONS You can enhance your Chromebook with extra web applications (Chrome apps, for short), features for the browser (also known as extensions) and apps designed for Android TM (Play Store apps). Chrome apps work like regular software programs for desktop computers, except they run entirely on the web. Extensions provide custom features and functionality for the Chrome browser. Android apps, designed for Android mobile devices are supported on Chromebooks. You can find Chrome apps and extensions through the Chrome Web Store, and Android apps using the Google Play Store. Managing apps Note Certain apps and browser extensions may not be available in all countries and regions. The contents and design of the Web Store may vary by region. Updates may add new categories or change how to navigate the Web Store at any time. Installing apps from Chrome Web Store e 1 . Select the Launcher icon. 2. Click to select All Apps (or type “Web Store”). 3. Select Web Store. 4. You can then browse through the app categories in the left column or search for a specific type of app using the search box. 5. When you find an app that you would like to add, select it and then select Add to Chrome. 6. A verification window will pop up, select Add to download and install the app, or select Cancel. To open your new app, select the Launcher, then All Apps (or type the name of your new app), and then select the app.
****** Page 16 ****** 16 – Apps & extensions Installing apps from Google Play Store 1 . Select the Launcher icon. 2. Click to select All Apps (or type “Play Store”). 3. Select Play Store. 4. You can browse apps by category or search for an app by keyword. 5. Select an app to view more information. 6. Select INSTALL to download apps. Downloaded apps will be installed in the Launcher. If you cannot find the apps, select All Apps from the Launcher. Removing apps from Chrome OS 1 . Select the Launcher icon. 2. Click to select All Apps (or type the name of the desired app). 3. Two-finger tap on the app you want to remove. For more information see Touchpad on page 8 4. Select Uninstall. Note Some apps such as the Chrome web browser cannot be uninstalled. Google Drive All files saved to your Google Drive are saved online and are accessible to other devices, such as your smartphone or tablet. Files saved to the Downloads folder are saved to your local drive and are only accessible to your Chromebook. Note You must be connected to the Internet to do the following Google Drive operations.
****** Page 17 ****** Apps & extensions – 17 Difference between Drive and Files apps Google Drive is a web-based storage service offered by Google, and the Files app is the onboard storage system for your Chromebook. Because your Chromebook makes heavy use of the web, you can easily access files both from Google Drive and those that are stored locally by using the Files app on your Chromebook. To use the Files app, select the Files icon in the apps list, or use the keyboard shortcut + + This user manual uses Google Drive and Files interchangeably when giving instructions regarding accessing files. Creating a new document 1 . From the Apps list, select the Google Drive icon. 2. Select New and select the type of document you want to create. Note For an alternative method of creating documents, see How to create documents on page 20. Sync files from Downloads to Google Drive 1 . Select the Launcher icon. 2. Click to select All Apps (or type “Files”). 3. Select the Files icon. device. web.. O O
****** Page 18 ****** 18 – Apps & extensions 4. Select the files that you want to upload. O Recent Audio VUIeos Cbwnk»dS may •s GOO* thiv Name • at PMpng Size 18 Mg Type PNG imag PNG image Z 9″ä’red with 5. Drag-and-drop the files to My Drive. O Recent Audio Videos My rules Downloads Drive My Google Photos OPEN • Save as Google Docs, Slides, or Sheets (format depends on the type of document). Export Google Drive documents as Microsoft Office files 1 . Press the Search key on your keyboard or select the Launcher icon. 2. Click to select All Apps (or type “Docs”). 3. Select Google Docs, Sheets, or Slides (depending on the document you want to create).
****** Page 24 ****** 24 – Chrome OS tips and tricks 4. After creating the content of your document, select File > Download as and select the type of format you want to save as. 5. The file is saved to the download section of the Files app. Opening Microsoft Office files using Microsoft’s Office Online apps from the Chrome Web Store or Google Play Store Another option for working with Microsoft Office files is to use Microsoft’s own free web-based Office Online tools. You can download the Word Online, Excel Online, and PowerPoint Online apps from the Chrome Web Store or Google Play Store (you’ll need to create a Microsoft account if you don’t already have one). Then, you can login and create files or upload files you have already created and edit them. Note Office Online programs save files you create exclusively to Micrsoft’s own OneDrive cloud storage. Though you can download a file you create and then move it to Google Drive or a removable storage device, you cannot save it directly to those locations. Also, to work on a file you’ve already created, you must first upload it to OneDrive by selecting Open from OneDrive from within whichever Office Online product you are using (you can install the OneDrive app from the Web Store as well). How to use your Chromebook when there’s no internet The Chrome Web Store contains useful offline apps. For more information see Installing apps from Chrome Web Store on page 15. You’re able to filter your app search by selecting the Runs Offline checkbox. For those times you don’t have an internet connection, these apps help you stay productive and entertained. A few of the pre-installed options are described below.
****** Page 25 ****** Chrome OS tips and tricks – 25 Gmail Offline Note The first time you use Gmail Offline you MUST be connected to the internet to enable offline viewing. You can use this feature only in Chrome browser. 1 . Go to Gmail and select Settings > Settings. 2. Select Offline tab. 3. Select Enable offline mail. 4. Choose your settings, such as how many days of messages you want to sync. 5. Select Save Changes. 6. Use the app like you normally would. It’ll update and send your emails the next time you log on to the internet. Google Drive (D Important Any changes you make to a current document or any document you create while offline are saved locally on your computer and will not be seen if you open the document from Google Drive on another computer or device. The changes will only be reflected in the Google Drive online version of the document the next time you connect to the internet and access Google Drive. 1 . Press the Search key on your keyboard or select the Launcher icon. 2. Click to select All Apps (or type “Google Drive”). 3. Select the Google Drive icon. 4. Open a Google document you have already created or create one as you normally would. For more information see Creating a new O document on page 17. Notice the offline icon displays next to the file name reminding you that you are working on this document while not connected to the internet.
****** Page 26 ****** 26 – Chrome OS tips and tricks 5. Make your desired changes. The next time you are online and have Google Drive open, your local changes will upload to Google Drive. Note If you make changes to a Google document while offline and someone else makes changes to the document as well (for example, if the document is shared with someone else), the next time you are online and have Google Drive open, your changes will merge with the other person’s changes. You can’t open and access every type of file you have saved in Google Drive when there is no internet connection. To enable offline access to file types other than Google documents when offline, see Enable offline access to Google Drive files on page 18.
****** Page 27 ****** Settings – 27 SETTINGS Use the settings menu to adjust the various options for your Chromebook. To access the settings menu do the following: 1 . Select the Status area of the shelf in the lower-right corner of the screen. 2. Select Settings icon. Sign out Jun 3 Battery full 3. To show the advanced settings, scroll to the bottom and select Advanced. Note Using default settings, the Chromebook will enter hibernate mode after one hour. Changing the language settings 1 . Select the Status area of the shelf in the lower-right corner of the screen. 2. Select Settings icon. 3. Select Advanced. 4. Scroll down and select Language in the Languages and input section. 5. Select Add languages to add additional languages. 6. To enable a language for keyboard input, under Input Method select the checkbox next to your desired input method. 7. Select Add when finished.
****** Page 28 ****** 28 – Settings Changing the clock settings You can change the time format and time zone on your Chromebook. If the date or time is incorrect on your Chromebook, try adjusting the time zone. To change the time zone: 1 . Select the Status area of the shelf in the lower-right corner of the screen. 2. Select Settings icon. 3. Select Advanced. 4. In the Date and time section, select the desired time zone from the the drop down box. Customizing appearance Customizing the wallpaper 1 . Select the Status area of the shelf in the lower-right corner of the screen. 2. Select Settings icon. 3. In the Appearance section, select Wallpaper. 4. To pick your own wallpaper, select My Images. To pick Chrome wallpaper, you can browse through the categories in the left column and click an image. You can also choose Daily Refresh to set your wallpaper to cycle through random order daily. Customizing the theme 1 . Select the Status area of the shelf in the lower-right corner of the screen. 2. Select Settings icon. 3. In the Appearance section, select Browser themes. 4. You’ll be taken to the Chrome Web Store, where you can find extra resources for the Chrome browser.
****** Page 29 ****** Settings – 29 5. Once you find a theme that you’d like to try out, select it and then select Add to Chrome. Setting up a printer You can use the Google Cloud Print service to send print requests to many types of traditional cabled printer and wireless “cloud ready” printers; however, not all printers are supported. To learn more about Google Cloud Print and how to set up your printer, reference Google’s own Chromebook Help to find comprehensive information on this topic. To access Chromebook Help, do the following: 1 . Press the Search key on your keyboard or select the Launcher icon. 2. Click to select All Apps (or type “Get Help”). 3. Select the Get Help icon. 4. Select Printing Updating Chrome OS Automatic update Each time you turn on your Chromebook, it automatically checks for O updates. When an update is available, this update icon will appear as a notification in the status area. To apply the update: 1 . Select the Status area of the shelf in the lower-right corner of the screen. 2. Select RESTART TO UPDATE. 3. Your Chromebook will shutdown and automatically restart, with the update applied.
****** Page 30 ****** 30 – Settings Manual update To manually check for an update or check what version of Chrome OS you are using: 1 . Select the Status area of the shelf in the lower-right corner of the screen. 2. Select Settings icon. 3. Select About Chrome OS from settings at the top left corner. 4. In the dialog that opens, select Check for updates. If any updates are available, they will be displayed on the page. Important Do not modify your Chromebook’s hardware yourself. Doing so will cause the update function to no longer work. Please get in touch with your dealer or an authorized service center. Visit acer.com to find an authorized service site. Resetting your Chromebook There may be times when you want to reset your Chromebook (for example, removing your personal information and settings). Completely resetting your Chromebook is known as “Powerwashing”, which is basically factory resetting your computer. After powerwashing, your Chromebook will look like it did out of the box (including all apps that came pre-installed). To powerwash your Chromebook, do the following: Important Powerwashing your Chromebook will remove all local settings, data, and programs from your hard drive. Backup any data on your hard drive that is not saved online by moving it to Google Drive and waiting for it to sync. 1 . Select the Status area of the shelf in the lower-right corner of the screen. 2. Select Settings icon. 3. Select Advanced.
****** Page 31 ****** Settings – 31 4. In the Reset settings section, select Powerwash. 5. Select Restart. 6. In the box that appears, select Powerwash > Continue.
****** Page 32 ****** 32 -Help Online and offline help Additional help is available both online and offline. Chromebook Help is installed on your Chromebook and doesn’t require internet access. It covers basic troubleshooting as well as more detailed information about Chrome OS and using your Chromebook. Make the most of your new Chromebook 11 Note Some sections in Chromebook Help have web links, which require you to have internet access to view the additional information. To access Chromebook Help, do the following: 1 . Press the Search key on your keyboard or select the Launcher icon. 2. Click to select All Apps (or type “Get Help”). 3. Select the Get Help icon.
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